As a customer, how do you feel about AI-First Customer Support?
I've seen mixed sentiments out there. What has been your experience from the customer-side?
👤 Cyberdog Accepted Answer ✓
With all due respect to the people of South Asia, the clankers are generally far more understandable to my American ears. I don’t like it but to say otherwise would be a lie.
That said, every time I’ve called in to one of them, the conversation has gotten to the “let me get a human agent on the line” stage and I end up talking to an Indian anyway.