HACKER Q&A
📣 xthe

What tech purchase did you regret even though reviews were great?


Curious what products looked amazing on paper and in reviews, but disappointed in real daily use.


  👤 ben_w Accepted Answer ✓
Apple Watch. I'm not even sure when I last wore it, but it was at least 18 months ago.

Slighly laggy remote control for my phone, with widgets a little too small for my finger to reliably hit.

When I do proper long walks, the battery reliably dies on me during the walk.


👤 frankmatranga
SteelSeries Arctis Nova Pro headset. Microphone quality is just worse than it should be for the $320 I paid, and the battery doesn’t last as long as I hoped. This was after reading many reviews.

👤 binsquare
Digital only console.

Disc games are cheaper on sales + has actual resale value.


👤 bix6
Diskless game systems. You run out of space quickly and you can’t sell / trade / loan your games.

Not necessarily regret but the Apple Watches have such crap battery.


👤 admissionsguy
Aeron chair - nothing special, could have done with a 10x cheaper ikea chair

👤 deadbabe
ModRetro Chromatic, great handheld game system but didn't know I helped fund a military arms dealer that will maim and kill innocents with autonomous systems. :(

👤 SoftTalker
Any home tech gadgets. Robot vacuums, smart lights, smart thermostats, internet connected TVs and appliances, most kitchen gadgets especially if they require power. None of it lives up to the hype and it's all e-waste in a couple of years if not sooner.

👤 throwaway277432
So many things.

Every item meant to "solve a problem" rather than "do something" never solved my problems and rarely worked well. Be it fitness or personal productivity or learning etc.

I've had to learn the hard way that reviews are mostly marketing, and very few (if any) reviewers will actually say something isn't great. And grassroots reviews are too often shills or some hivemind and not worth much either (even on HN).

Tech specs aren't worth much either, it's how it's actually in use that counts.

Examples from tech:

Sony WF 1000 (1st gen): good on paper (before Airpods with NC) but then lost charge every day in the charging case, making them useless.

remarkable 1: went back to real paper.

Fitbit, Garmin watches: Playing Spotify offline during a run never worked reliably with any of these and every one dies in 1h. The Apple watch can sort of do it but only on cellular, offline doesn't work either. And of course dies after 30mins.

Mighty player: likewise, also never worked reliably

Early Samsung note tablet for note taking at uni - even though technically superior to an iPad, the software support was lacking.

That said, some things mentioned in this thread have been genuinely great and useful for me, so not everything is universal.


👤 kbuck
Mysa thermostats - don't integrate well with Home Assistant and can't even reliably follow schedule.

Every Samsung phone I've ever owned - great hardware, but the software is a mess, especially with all of the Samsung apps that duplicate the Google apps.

Sony smart TV - was excited about running Android TV apps, but the onboard hardware is so bad that everything lags, and I actually ran out of space after installing 10-20 apps (it only has 4GB of flash storage). Also, its Ethernet adapter has a hardware bug that occasionally freezes up my entire network by spamming it with flow control frames.


👤 RebeccaTheDev
Nest thermostats. They were an endless source of frustration for me.

👤 pugger
Samsung tablets and TVs, in general smart watches and "intelligent" kitchen gadgets. Also most Windows notebooks.

👤 000ooo000
Spam post. Check the account.

👤 OptionOfT
Ecobee.

They dropped access to the API for new developers.

Their air quality sensor is horribly inaccurate.

Their UI is actually very confusing.

The app is merely a way to shove ads in your face.

I wish I just got a new Honeywell.


👤 BewareTheYiga
The Loupedeck S. Its been nothing but a pain. Should have gotten a Stream Deck

👤 impure
The MacBook Pro with Mini-LED has this terrible vignette effect. I do not understand how no one mentions it, it’s completely unacceptable at this price point. Also any backlit keyboard that isn’t shine through. Also linear switches but maybe that’s a preference thing.

👤 Aurornis
I’m probably risking a lot of downvotes with this one, but for me it was a Home Assistant setup. Not really a purchase because it’s an open project, but I invested a lot of time into reading the docs and setting it all up only to realize I didn’t actually like it better than using the smart home products directly. It seems like a great option for people who like to tinker and get a thrill out of getting some cheap Aliexpress gadget or ESP32 project to work with their home, but I just wanted something simple that worked for my house without extra complexity.

👤 EspadaV9
Not sure I'm at the regret stage, but the 3D printer has been sitting mostly unused, and I'm not sure that'll change. There have been a few things that were good to print, but mostly used to print fidget toys for the kids and their mates.

👤 pram
Rio Karma. Amazing MP3 player at the time, and could play OGG Vorbis and FLAC!!

It was a cheap piece of shit though and all the plastic pieces rapidly came apart. The rubber coating on the handle disintegrated too.

In contrast my iPod survived 10+ years in a glove box and was still immaculate.


👤 arxari
Quest 2, I still think it's great but I got unlucky and bought it at the time of the increased price, a few months before it went back down and then even more down a year or two after. Admittedly my own fault but still regretful due to the fact I could've saved over a hundred $ had I waited.

👤 gcapu
Ecobee smart thermostat. I’m the only one in the family that knows how to change the temperature now.

👤 koolba
Beeline EQR series nuc. On paper it’s got a blazing cpu and gpu, in practice it can’t even maintain any legit clock rate without sounding like a jumbo jet is taking off.

👤 cnlwsu
Quest VR. It’s fine but I just get nauseous too easily

👤 chc4
Amazon Fire Tablet, one of the only things I've ever returned.

👤 registeredcorn
Kinesis Advantage360 SmartSet. If you need an ergonomic keyboard for any reason, do not use Kinesis. RSI is preferable to interacting with the arrogant twits who work there.

Now, to their credit: The keyboard itself is of a reasonable build quality, aside from the fact that it will just occasionally completely die on me until I unplug it for a few minutes and try again.

On the other hand, their customer service was not only unhelpful but actively antagonistic and rude towards me. I gave basic feedback once or twice, and asked for an updated technical manual on the keyboard I purchased and I was treated like I shit on their cat.

---

"Hello, I can only find (this) and (that) manual regarding the 360 SmartSet. One document appears to be an outdated version of the other, and the more up-to-date version is no longer accurate. Do you have an up-to-date manual I can work off of? I was able to parse out some other functions like XYZ by looking at manuals for (devices that are no longer for sale) but I think I'm still missing some crucial information."

"It's on the site, but since you can't find it yourself, here you go." (It's the more outdated manual that I already referenced by name and included already.)

---

"Hello, I noticed it occasionally has issues when I use it with my KVM. Is this a known problem, or should I perform an RMA?"

"Well, that's why we say don't use a KVM!" (Take a wild guess at what information was not listed on any page of their website in regards to the 360 SmartSet.)

---

"Hi, some of the marketing material on your site on (this page) is inaccurate. It would be good to update it to reflect how this thing work now. I've provided a few points to consider updating. (Two or so changes)"

"Too many people have complained about this! This issue is closed now!!" (The entire page is subsequently deleted, making it even less clear how things are intended to work, what future customers will be paying for, giving even less information about their products.)

---

To be clear, I know that some times people will overstate things and make it sound much worse than it actually are, but I really am just trying to tell things as they were. If anything, I've probably understated how rude some of their responses have been. I have never had a positive experience interacting with any person at that company.

Moral of the story is: Never buy from Kinesis, even if it causes you physical pain.


👤 timenotwasted
By far the most disappointing for me has been the Roomba x2. I love the concept and when the first one didn't live up to the hype I somehow convinced myself the newer version surely had the bugs worked out. Neither lasted working in my house for longer than a few weeks. Not because they were broken but I spent more time dealing with them than I did just vacuuming. Haven't tried another robot cleaning device since.

👤 lysace
CMF Buds 2 by Nothing. (Cheap AirPods clone at like 50 USD.)

Microphone/audio input sucks over BT. So many glazing reviews. I don't get it.


👤 currency
Alexa. I use Alexa constantly, except my Echos drop off the network and have to be manually restarted by unplugging them. And I curse every time one of them starts up with, "by the way...."

I have several smart power strips that stopped responding; I have had better luck with individual smart outlets.

Digital audio players with Wi-Fi radios that support AirPlay. I've purchased three, two from Hiby and one from FiiO. The idea was to stream AirPlay to the DAP from one of my PCs, getting quality audio over wired headphones, while I walked around the house. The Hiby models would drop the stream occasionally and both had batteries that died in a year or less. The FiiO would accept streams from Apple devices, but not third-party AirPlay streams. I ended up listening to my phone.

I found bone conduction headphones don't come anywhere close to audiophile quality.

Wi-Fi in general, living in a row home in a neighborhood crowded with 2.4 GHz transceivers.

I bought and stored away a large drawer full of microphones, headphones, mice, and keyboards before I settled on the models I like.

I've never used a Windows trackpad that was worth spit. I can't use a Mac without a trackpad next to my keyboard and mouse. The difference on Windows is maddening.

I was getting frustrated with the battery in my old Apple watch as it got older, but now that I have two watches and can switch between them, I wear one or the other 24 hours a day.


👤 moepstar
My Apple Watch (Gen 6).

Really not getting much value out of it, despite being all-in on Apple otherwise (iPhone, Mac, AppleTV, Homepods).

I really feel like it absolutely should be more integrated into the other devices. Set a timer on the phone? Can’t see on watch. Stuff like this bugs me like hell. And I think there’s too much of it.


👤 darreld
Synology 923+. Turns out I’m the only one that connects to it in the house. I don’t actually need it. I’m now retired and really only need some external drives or some HDD’s in a hard drive docking station. I just got a docking station. I’ll grab a couple HDD’s and be done with it. Sell the Synology

👤 artyom
Steam Deck. An awesome piece of hardware, a leap forward for Linux gaming, but as an early adopter I got the black screen of death (common issue) fairly soon. Tried everything to no avail. Now it's a very shinny and barely used brick.

👤 OutOfHere
Google Glass, the original one. It was my worst purchase ever for so many reasons. I want my $1500 back.

Never be an early adopter of hardware.

In fairness, it was not as bad as a desktop computer running Windows Me.

Microsoft was evil then, and Google has been evil since then.


👤 Fire-Dragon-DoL
My wife Steam Deck. She used it in the beginning,but she ended up playing mostly on the pc.

I used the Steam deck extensively,I thought she would do the same,but she prefers to read when waiting for stuff.


👤 1vuio0pswjnm7
I thought I would be able to run a user-chosen OS, e.g., a custom ROM, on the early Chromecasts

I loved the form factor but was disappointed at the level of hostility toward user control, which only increased over time


👤 brailsafe
Matias Sculpted keyboard. I definitely didn't expect it to be good, and since I got the first shipment, reviews didn't exist yet. Now they seem to accurately describe its problems.

Although it was a decent effort, their overall build quality is pretty cheap, and it's not good enough to recommend. I took a chance on their 2nd revision and it was at least good enough to keep for periodic use, but it really isn't worth buying atm. Half of the spacebar stops working nearly every day and I need to reset it


👤 QuiEgo
Pretty much every soundbar I've ever tried. They are okay, and I use one for the sake of keeping my living room looking clean, but it can't hold a candle to proper speakers with real separation, or any mid-range pair of headphones.

👤 returnInfinity
KEF Q Series Speakers, Q11 Meta, Q6 Meta

👤 sebazzz
Apple iPad Pro 2021. It replaced a failing aging Microsoft Surface tablet but is so much less powerful. It is really just a phone with a keyboard. It becomes real powerful used as a remote desktop client to my Windows computer though.

👤 fuzzfactor
Nobody ever regretted anything about an HP printer, or an HP laptop having inadequate mechanical design?

Oh wait, reviews were not great, never mind.


👤 instagib
Google home, nest thermostat, Alexa, roomba, Apple Watch, iPad.

GHome consistently gets worse voice recognition or usability.

Nest has many notifications to enable eco modes making me uncomfortable in own home.

Alexa terrible voice recognition.

Roomba kept getting stuck, errors.

Apple Watch useless versus oura ring even if steps aren’t as accurate.

iPad usage not worth the cost. Either get a laptop full featured or a small tv and android shield box.


👤 thiht
Bought the Audeze Maxwell headset earlier this year and I returned it almost instantly. It’s extremely heavy and uncomfortable, the sound is not that good and the mic is trash.

👤 myvoiceismypass
Anyone else here have Sonos? When it works, it is great, but when it doesn't - super frustrating. Sonos pushed out some really awful software to end users a year or so back that completely degraded the experience for pretty much everyone. It is mostly fixed but seems much flakier than when I originally put my system together.