Gracefully handing off domain name management if incapacitated

Question

I am an independent IT consultant that sometimes handles Mail and Web hosting for various customers.I was wondering if anybody else in this line of work has a good way to handoff control of at least the domain name if for some reason you become incapacitated.Obviously, I set the customer for the administrative contact on the domain name itself, but most of these customers don't really know what makes their email function. If the domain name goes down, due to non-payment their email will stop working. Has anybody figured out good way to minimize this risk?What's a good way to keep the domain name active is there a way to put the billing and administration of the domain name in the customers control and handle the management of the domain name separately?

code_Whisperer · Accepted Answer

I typically like to keep the registration of the domain itself in the customer's own registrar account (even if I have to set it up for them). I provide them with that information (or they provide it to me, if they have already registered it).
Then depending on the registrar, there may be features that help to facilitate this type of management. Porkbun, for example, has "subaccounts" and also "authorized users" where you can then set yourself up to be able to admin those domains on behalf of your client. Godaddy, as another example, has a feature called "Delegate Access", where you can set yourself up under your client's account to be able to make changes, perform renewals, etc. on their behalf.
I would imagine that other registrars might have similar features.

toomuchtodo · Answer

You should have another IT professional you can partner with, who you trust, who can facilitate transitioning everyone. Business continuity and all that jazz.