HACKER Q&A
📣 namanyayg

Is there any direction for my startup or should I shut down?


I've been doing web dev freelance for ~10 years and decided to launch my own product last year.

First I worked on a unified chatbot for multiple models, but failed to get any traction for it, perhaps because of the many competitors that exist. I made it open source and released it.

Since then, I pivoted to making branded & whitelabelled chatbots for your business. Problem: 24/7 availability to answer customer questions for business owners who have more inbound than they can handle, think branded chatbots for coaches answering user questions in their specific style.

Spent 2 months making an MVP, and started sales and marketing recently.

Marketing efforts attempted: cold outreach to ~50 contacts in AI coaching fields from LinkedIn, cold messaging on Discord to people I find talking about building AI chatbots for their coaching businesses on Discord.

Been getting a lukewarm response from everyone I talk to or actually mostly no response.

I don't want to advertise, but my website is https://prosgpt.com/ (old) and https://botjoy.app.

I was thinking to transition to website customer support chatbots but it looks like a heavily saturated market already.

Is there any direction for me with this idea or is it time to figure out something else again?

I have learnt the most from this website and asked because I have the most trust in the people here.


  👤 dtagames Accepted Answer ✓
It's a product that will be difficult to market and support. Actually training an LLM on custom data for each client is going to be time consuming, expensive, and require quite a lot of developer support, meaning you. Without that training (and probably RAG for concrete stuff like prices and rules), the results won't be any different than if the end user had just asked ChatGPT.

On the marketing side, these kind of products are only used by big companies and selling to them is a specialized and expensive pursuit.


👤 meiraleal
How many chatbots do you use daily besides LLMs?