I thought it’d be straightforward, but I'm now stuck in an endless loop of identity verification.
Two failed attempts later, I’ve had to email support and wait. This process is starting to feel unnecessarily complicated.
Has anyone else faced similar issues with Hetzner?
Is this standard for new users, or am I missing something?
Would appreciate any insights or tips from the HN community!
They have their own internal security team, that handles activation on a case by case basis. Some users need to verify at the beginning, some after a week and other do not have to verify at all.
As you can imagine, at that price point, people will abuse the sh* out of the platform. From public posts it lookalike the main indicators are: - country you provided - IP based Country - Payment method - Payment method returned country - order size - order pattern (something like spawn a server, abuse stuff, order new OR many servers at the beginning)
Sadly you just need to wait. I wish they would have other solutions. But for now that’s it :-/