And it comes to me that shipping CRT monitors through commercial shipping companies is hazardous. How did companies such as IBM, HP, etc. ship new CRTs back in the day? I assume that because they were new monitors, buyers would have higher demand (no scratch for example). How did they manage to do that?
Or is it because shipping becomes more shitty (or to put up a better phrase, cost consciousness) nowadays? After all it seems to be easier to ship LCD ones than CRT ones.
In the consumer realm, you went to the store to buy your TV or computer and brought it home in your station wagon, possibly bribing your neighbor with beer if you needed help with the big heavy boxes or just wanted some company for the ordeal.
In the business realm, companies like IBM and Dell had (and still do) their own carriers that they contract with because it gives them more control over every part of the delivery process.
That said, CRTs are not particularly fragile, they are just heavy and bulky. With enough Styrofoam, they ship just fine. I did it multiple times. It costs a lot more than you'd like, of course, but generally cheaper than a plane ticket.
I was actually surprised when I learned for the first time that Amazon sold big LCD televisions. They are MUCH more fragile than a CRT on account of being a big pane of thin glass that's not allowed to bend or twist at all. I have to imagine the shipping loss rate of these is somewhere in the single digits at least.
New plastic would take a couple bumps without showing anything, but a properly packed box will transfer mostly all the forces it experiences through the box and not to its contents. Tight fitting foam with reinforced corners prevents internal movement of the monitor. There's risk of getting the sides poked in with a fork lift, but when that happens, the damage is obvious and the recipient will refuse delivery if the carrier tries. You can reinforce the faces of the box too, but monitors weren't valuable enough for that.
People weren’t ordering individual rolls of toilet paper online then, so you weren’t getting killed on dimensional weight like today.
At a store, iirc, we’d get anywhere from 18-24 displays on a pallet, depending on size. The original iMac shipped 9 to a pallet iirc.