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Why is Microsoft omnichannel (chat widget) over 6MB of JavaScript code?


Why is Microsoft omnichannel (chat widget) over 6MB of JavaScript code?


  👤 blueappconfig Accepted Answer ✓
We where going to add Microsoft omnichannel to our webpage but we discovered that running it, a small chat widget takes up a staggering 6MB of pure javascript code.

Anyone known what is going on?

See this example from their website: https://csimplreslivechatsamples.blob.core.windows.net/$web/...

And the results here: https://i.imgur.com/I77JvjO.png