I know my local area, and when I ignore Google and turn onto the shortcut through a secondary road, the arrival time immediately drops with 5 to 10 mins.
We moved to this (more rural) area 8 months ago, so I don't know whether routing was always poor here, or whether Google changed the algorithm?
Thanks
Their benefit is when you are in an area where you do not know now to get "there" from "here", the algorithms will usually get you to your destination. Maybe not by the "best" method a local would have chosen, but they do get you there.
Anyway, for me paper maps give me the most control over my route and then I might use Google to navigate to "efficient" waypoints along it. But of course, that's a case of already knowing where I am going and having an idea about how to get there.