HACKER Q&A
📣 ddxv

AWS DMCA take down notices require 24hr response but disable for 2 weeks


I happened to be long distance driving in a storm and simply didn't open my email for a day. Coincidentally, or perhaps predictably, I got my first DMA take down notice for a scraper/dash I built. You can see some screenshot on the GitHub (original site is currently taken down)

https://github.com/ddxv/app-store-dash

Since I failed to reply within 24hrs, my site was disabled, for what looks like about 2 weeks waiting for the reply. I wrote a counter claim to the best of my ability and submitted that, but was disappointed by the situation.

How do people usually handle DMCA? Is there a way to request more time or prep ahead of time?


  👤 toast0 Accepted Answer ✓
The DMCA requires that a hosting provider (AWS) to get the benefits of the Safe Harbor, they must ack expidiciously to remove or disable the content, and that they wait at least 10 days and no more than 14 days to restore it, in case of a counter notice.

If you were available, you may have been able to negotiate a targetted takedown of just the content that was the subject of the notice, but you weren't, so there you go.

You might be able to find a hosting provider where you could indemnify them, and they won't process DMCA takedown requests. That could even be AWS, maybe?

Otherwise, it would be better to run your own hosting, such that your network providers can claim the mere conduit Safe Harbor, and pass any requests to you, and then you can process them or not at your own risk. Or if you run on a platform where the service provider has more visibility, perhaps they can disable specific urls without your input, and then less would be disabled.