OR, if you ask it to respond in plain English (or in simple English, or in a more direct, to the point tone - I’ve tried a bunch of instructions without success), it responds in a more familial, personable tone, adding stuff like “sure thing!”.
= I literally can’t get it to reply in a way that is professional (ie not familial or personable) but also plain English that is simple, direct and to the point.
What gives? How can I get it to respond the way I want?
I can tweak the tone there, but its informal tone can be more cringe at times.
The API models are a lot better at this than the web-based ChatGPT, but still problematic. Most of the time when tone matters (e.g. dialogue, banter, actual chat), I'll use the completion models (i.e. davinci-002). GPT can be extremely good at tone but many don't realize it because the completion models are marked as legacy.
You can finetune it to change the behaviour somewhat. But ultimately, there will be that AI flavour that you can't get rid of because of the way the LLM is trained.
Add to your custom instructions something like "Always be concise and direct. Avoid filler words as much as possible".