Is Nextdns Abandonware?

Question

I've been raving about nextdns here on HN for a few years now and have always loved the concept ...But now, I finally have my first support issue and there is nowhere to go. I've upgraded to "business" pricing and pay monthly, etc., but there is not even a support email address.Folks on reddit are pessimistic about getting any human support and hint at the entire business being on autopilot.Does anyone have any insight here ?Not only would I like to stop pointing folks to this service if, indeed, it is impossible to receive support but I would also like to hear if there are equivalent services out there I should consider ...

theschmed · Accepted Answer

There is a section of the community for bug reports [1] and the staff profile [2] is active regularly with replying.[1] https://help.nextdns.io/category/bugs[2] https://help.nextdns.io/profile/804lt4

KomoD · Answer

> I've upgraded to "business" pricing and pay monthly, etc., but there is not even a support email address.Yes there is, first result for "nextdns business support" is business@nextdns.io, how about you search before trashing them...?

Is Nextdns Abandonware?

There is a section of the community for bug reports [1] and the staff profile [2] is active regularly with replying.
[1] https://help.nextdns.io/category/bugs
[2] https://help.nextdns.io/profile/804lt4

> I've upgraded to "business" pricing and pay monthly, etc., but there is not even a support email address.
Yes there is, first result for "nextdns business support" is business@nextdns.io, how about you search before trashing them...?