Unfortunately, nobody seems to commit to try being my "pilot" customers. I'm offering it free for 3 months, and my plan was maybe I could support 5 such customers and really tune my product based on further feedback.
What am I doing wrong? What do I need to do differently? Any and all ideas welcome, thank you!
So the new version I am working on is less expensive to operate, for one thing.
How did you manage to get people to actually talk to you? Hardly anyone actually said anything in the Discord. And there weren't many in there. Did you call people on the phone or something?
For example, I might say "leave the demo with them" if it's something like a square terminal competitor, or at least something with that form factor. But I don't know enough to know if that is a relevant suggestion.