HACKER Q&A
📣 undyingtrillion

SaaS pricing pages with high prices and not “contact sales”


Are there examples of SaaS services and pricing pages that simply show their high prices up front? I'm talking about $500+/month minimum and isn't a "pay for as much as you use" pricing chart such as AWS or GCP.

The only one that comes to mind for me is HubSpot [0]. But I'm sure there are many more.

[0] https://www.hubspot.com/pricing/marketing/enterprise?hubs_content=www.hubspot.com%2F&hubs_content-cta=hsg-nav__link-active&products=marketing-hub-professional_1&term=annual


  👤 ezekg Accepted Answer ✓
Mine goes up to $6k/mo: https://keygen.sh/pricing/. I started using transparent pricing a couple years ago because I was tired of answering the same questions over and over again for enterprise leads.

👤 Klathmon
We recently found that the new artillery.io service is going to be something like $600 or $1200 a month.

It's not exactly front and center, and I think it's not fully released yet, but they do have the price in the FAQ which I respect.


👤 catlover76
Casetext's Compose is, IIRC, $400 per head. Niche space though.

👤 mattew
I’m fine if you have a “contact us” for a true enterprise plan, but companies that have actual pricing plans should post them. I way prefer to buy from SaaS companies that display their pricing up front rather than trying to get me on the phone to talk with an account executive.

I’m not scared to pay serious money for a service, but putting your service behind a sales person is more than likely going to cost you my business.


👤 bombcar
Space-as-a-Service is the highest one I know posted

https://www.spacex.com/media/Capabilities&Services.pdf


👤 thenerdhead
No not really. The reason why is because high prices require high touch points.

I believe you are asking if people show high prices up front for low touch point services. Sometimes they provide enterprise pricing.


👤 jasondecastro
Mixpanel handles this pretty well: https://mixpanel.com/pricing

👤 mooreds
I work for FusionAuth. You can buy our Enterprise plan online with a credit card: https://fusionauth.io/pricing?step=plan&hosting=ha-cloud

With one hosting environment, that comes to $3800/month (or more if you are in certain locales).

It's been done, but not often. More often folks at that price point want to talk to sales people to understand the product or perhaps do a POC.

People seem to appreciate the ability to shop prices, though.


👤 ishiz
Currents.dev has 12 pricing levels, ranging from $40/mo to $1170/mo, until you hit the "contact us" phase: https://currents.dev/#pricing

👤 rgrieselhuber

👤 tlogan
From my experience, anyone looking to spend more than $1000 per month will want to have a conversation with someone.

They might not require any additional features, but many companies will need an account manager's email address to enter into their procurement system.


👤 tauntz
We do a "starting from 2k" enterprise package on our pricing page @ https://emulator.wtf/pricing.

Internally, we do have a calculator for various "enterprise" tiers where you can throw in the specific resource amounts that you'd be looking for and it applies various bulk discounts etc and gets you a specific number. Maybe we should make that public as well instead of a generic "enterprise" package..


👤 tacone
I remember Google analytics listing 150k/year for the enterprise offering, stating something along NG the lines: "we like simple pricing".

It was 10 years ago, I don't know if that has changed since.


👤 londons_explore
I run https://serverthiefbait.com/ and the highest plan is $900 (not recurring). However, nearly everyone who buys that plan seems to mail me with special requests, which I usually do for free but probably should switch to a 'contact sales' model and decide the price based on the customers needs.

It's usually things like "can you help us with automation to roll this out to every one of our users home directories", or "we want every wallet tagged with the computer name and path so we can respond quicker if theft is detected". Legit requests, but not features built into the built-in-a-weekend service.


👤 andyandthevms


👤 htsh
supabase just added their $599 tier for their soc2/hippa compliant product. really appreciated that.

👤 nicknyc
See self-hosted pricing from this company's page https://jfrog.com/pricing/

It does have contact sales, but only after a 43k per year tier!


👤 ianpurton
40,000 a year for a support contract.

https://bionic-gpt.com/services/


👤 winrid
FastComments does a combination of Flex and a high flat priced tier: https://fastcomments.com/traffic-pricing

The bigger usually customers just reach out anyway.


👤 Veuxdo
Atlassian Marketplace does this for all their 3rd-party apps, e.g. https://marketplace.atlassian.com/apps/1229877/ilograph-inte...

You can put in any number from 1 to 50,000 users and get an exact quote. This is possible because there's zero additional setup for an app already in an ecosystem like this. Compare that to onboarding an enterprise to a SaaS solution, or an on-prem solution, which could be a significant amount of work depending on many factors.


👤 arzig
FusionAuth: It’s a form but not onerous to get to some prices. The base plans can be quite a bit cheaper though. https://fusionauth.io/pricing

👤 lmeyerov
We provide a GPU visual graph AI platform that gets used by folks looking at relationships & correlations in their data (think cyber, fraud, social, supply chain, genomics), and came to this: https://www.graphistry.com/get-started

Many folks are individuals, or highly technical and do not want to engage, so they want to just try for themselves. Imagine a Splunk or Databricks analyst who likes to do notebooks on the side. On the other end, we'll have architects planning say a $1M or $20M data project for the next few years of their dept's data arch, and want to really think through scaling.

So we split between free/cheap self-serve SaaS, where people can just go without thinking about any infra etc, to the more enterprise self-hosting tier where they can run in their own cloud, and decide whether they like to do on their own (ex: very clear & immediate task), and when they want to talk about GPUs, graphs, AI, LLMs, etc., and how that can accelerate or solve some of the harder problems they're ultimately tackling, they have a way to reach out and we can share our experiences from similar orgs.

For louie.ai, we're basically preparing to do the same. It's possible to optimize on this stuff for enterprise teams, but we don't see much of a need: when we're solving a real enterprise problem, and are speaking our users language via our public talks, blogposts, etc, they'll check the page to make sure the form factor can make sense and it's indeed in their problem area, and then they want to talk. When something is a top 3 priority for a dept, they'll be getting on zoom calls with multiple vendors, so just need to make it easy for them to do that.


👤 mhluongo
Both Dune [0] and Nansen [1] in the cryptocurrency data analytics space have high monthly price points. Note that Nansen still has a "Contact Sales" button with a $2k / month price — I imagine this follows the "always allow someone to pay you more" advice I've seen across HN over the years.

[0] - https://dune.com/pricing [1] - https://www.nansen.ai/plans


👤 e12e
GitHub has price listed for "enterprise" plan - ironically it's clear as mud why anyone would want to pay 7x the team plan ...

https://github.com/pricing