HACKER Q&A
📣 stevage

Why are so many companies forcing employees back into the office?


Given the obvious benefits of remote work (employee morale, lower office expenses) what is the compelling advantage that makes companies want to enforce on-site work? It must be more than the stereotypes of managers needing to physically see their underlings working?

Is there evidence for whatever these reasons are?


  👤 JackOfCrows Accepted Answer ✓
Lots of companies are spending a ton of money on office leases and a lot of loans and debt are tied up in commercial real estate (feel free to google), so your choice is either get the proles back in the office or take a haircut trying to get out of your lease (and if enough companies do that, it's going to kick the legs out from under a huge chunk of the economy).

And a lot of executives like LARPing Big Important Business Guys and walking the parapets to survey their domain which is much harder to do when everyone is on Zoom.

Here is a true story from several jobs ago: it was a small company and the CEO was fond of saying "people don't work when they work from home."

One day they were doing some construction on the building and the workers literally cut through the internet cable to the office. It was going to take a few days to repair.

Even then we still had to come sit in the office even though we were an internet based company with an internet based product and even things like our code repos and all that were online so we couldn't do much of anything.

He very begrudgingly let the customer service people go work from home but the rest of us had to sit in the office without internet just in case it came up.

I, of course, had to say something.

"Surely in this case," I say, "if we were to go home and do literally any work, it would be an improvement over the 0 work we can do right now. Like any work at all is an improvement, yes?"

He sighed and shook his head because I, a fool, just didn't get it.

"But you could work if we had internet," he said, and then grew larger and larger as he powered up to destroy me, "and anyway, people don't work when they work from home".


👤 linguae
I think part of it is that many companies were not remote before the pandemic, and most of the companies issuing RTO mandates did not promote (or in many cases even allow) RTO pre-pandemic. Because the pandemic forced an abrupt shift to remote work, these companies had to adapt to remove work in order to keep working under pandemic conditions, but now that the pandemic is over, these companies want to return to the status quo ante. The pandemic environment was quite stressful for many people, and this could have impacted productivity. However, the companies issuing RTO mandates might not be interested in doing a more fine-grained analysis identifying what exactly caused those productivity losses.

In addition, while I enjoy being able to work from my apartment (though my company now mandates being in the office once per week, though pre-pandemic I worked in the office 3 days per week), I recognize that not everybody thrives under remote work. I live in a one-bedroom apartment by myself, and my apartment neighbors are not disruptive (at least during work hours). Working remotely would be more challenging if I had roommates, or if my neighbors were loud during the day; under those circumstances I'd have to look for alternative work locations such as libraries, coffee shops, or even rented private offices. Not all remote workers are highly paid, and not all remote workers are in situations where they can move to 2,000+ sq. ft. homes in the countryside. There's also something to be said about camaraderie, which is important for some companies and for some people and is harder to build virtually than in person.

I just wish the housing situation wasn't so messed up in much of the world's tech hubs....today's housing prices near offices, whether renting or purchasing, are brutal, forcing many people to make choices that have a degraded quality of life, such as long commutes, living in cramped conditions, and/or living in high-crime areas.


👤 brucethemoose2
It feels like a meme in CEO/executive social circles. Work from home is "seen" as inefficient and unproductive, especially once some studies making this connection came out.

I think the most dramatic example is Mark Zuckerburg's about face. Here is a huge company that literally bet their name and future on remote work, that is extremely well equipped to operate remotely for that exact reason. That decision to bring everyone in is not some managerial preference or slight inefficiency. To be so dramatic, the root must be an existential distrust of remote work from the very top.


👤 aurizon
There is a great potential for 'tier collapse efficiency gain', not sure how this is described in C3 speak, but I have seen a lot of rationalisation of the task loop - possibly leading to the elimination of a lot of the classical command fluff being shorn from the sheep politic. A lot of people are facing elimination of their reason to exist(get paid $$) = a strong urge for the way it was = all come in to the office, we need the 9-5 grind. This is good for business efficiency, but bad for people who want to sit and meter what/how people do their tasks. In our demographic collapse these people should be able to find new jobs - if they are versatile. It is getting very hard on those whose skills have faded away - one hopes the employee shortage will find suitable employment for as many as possible of them. People who make stuff are doing well, there are myriads of niches to fill.

👤 rawgabbit
A long time ago I had an office with a door that I was encouraged to shut so I could concentrate. I was an individual contributor who needed to get shit done.

Over the years I worked in cube farms where the CIO would come at 3pm like clockwork to see if people were actually working or slacking off. Probably because despite being agiley, shit was broken.

Then I worked in an “open plan” office where I had to elbow my coworkers so I had enough space to type on the keyboard. Shit was still broken but damn there were now three times as many developers as before.

It was and is the result of incompetent management and the corporate culture that rewards them. The incentives is not about getting shit done but to build their ego and feudal empire.


👤 al2o3cr

    It must be more than the stereotypes of managers needing
    to physically see their underlings working?
It doesn't have to be about much more than that.

Probably doesn't hurt that there's a lot of overlap between "people who run big companies" and "people who own commercial real estate" either - those "office expenses" are somebody else's profits!


👤 coldtea
What would most managers do without office drama and ass on seats to lord over and call into drab multi-hour meetings?

Actually do some productive work?


👤 Cypher
They don't trust us, although I'm far more productive at home than travelling into the office.

👤 bediger4000
I think it's 100% the stereotype. Managers typically aren't data driven, or even do things empirically, so Back To The Office Where They Can See You Work!

👤 eewfdsfsfds
Sid Sijbrandij just wrote on LinkedIn:

"More than a year has passed since I wrote this article for Fortune: Remote Work is Just Work. And as I’m reading about Zoom adopting a “structured hybrid” approach, Michael Bloomberg’s OpEd in the WaPo, and JPMorgan CEO Jamie Dimon’s outspoken support for office-based work, I’m surprised that what I wrote so long ago is still controversial.

What I’m not surprised about is that many companies – even the biggest and most financially successful – are choosing to go back to the office. Why? Because all-remote work is hard, and it’s even harder for companies who didn’t start off all-remote from day one. It requires discipline at scale, each and every day, to get right. Companies that get remote work right have that level of discipline and are laser focused on communicating async (https://bit.ly/4562EK3).

The future of work is not about where you work; it’s about how you work. Let’s all take advantage of the fact that remote work introduced to virtually every company the tools, systems, and behaviors that create efficiency and inclusivity.

And let’s stop the remote-work-is-over debate. That’s a tired conversation.

I challenge leaders who are thinking about giving up on remote work to change the discussion.

The solution isn’t about transforming the workplace; it’s about transforming work. "

I think there is something to what he is talking about. Most companies don't embrace the way you work, i.e. async (https://about.gitlab.com/company/culture/all-remote/asynchro...) thus not gaining its full potential.


👤 jiveturkey
quarterly growth is not on pace with targets. plain and simple.

that said, your question is one-sided. what about the obvious deficits of remote work?

the office expense is not much of a benefit. rent and housekeeping is a sunk cost, unless you completely shutter the office. and, the beatings will continue until morale improves, so we can throw that one out as well.


👤 JumpinJack_Cash
When people are working remotely it doesn't feel like you are at the helm of anything