HACKER Q&A
📣 capableweb

Did DNSimple silently update their pricing from $30/month to $199/month?


Current pricing page: https://dnsimple.com/pricing

Solo [Free] - Teams [$199/month] - Enterprise [Custom]

Their pricing page at 2023-06-21 (month ago): https://web.archive.org/web/20230621174007/https://dnsimple.com/pricing

Personal [$7/month] - Professional [$30/month] - Enterprise [Custom]

Yet no word in the changelog (https://changelog.dnsimple.com), at the blog (https://blog.dnsimple.com) or via email as far as I can tell.

It would have been nice with a small heads-up considering the step between "Personal" and "Enterprise" just went from $30/month to $199/month

Edit: Came across this: https://twitter.com/aeden/status/1679942406970408961

> Comte Anthony Eden (founder DNSimple) - We are not touching existing subscriptions at this time. If and when we make any changes we will explain what they are and give everyone plenty of time to decide what they would like to do with their subscription.

As a reply to:

> @dnsimple have your plans changed? I've been on the personal plan for years and now see no mention of it on your site. Is my bill for 5 domains about to double when renewal comes up?

I used the personal plan before but can no longer chose it when selecting plan, then something clearly has changed. Archive pages also show that it recently changed, without any communication.

One account I manage has the "free" plan now instead of the personal one, and costs went from $7/month to $20/month (per zone pricing).


  👤 aeden Accepted Answer ✓
CEO of DNSimple here. We have not changed the prices for any existing customers with active subscriptions, nor do we plan on changing them in the near future. We have adjusted our pricing for new customers and prior customers who resubscribe.

With our new plans we offer zones for $2 per month for unlimited query volume whereas Amazon charges $0.50 for each zone, plus $0.40 for the first million queries + $0.20 for each million queries thereafter. We will likely also eventually have to charge by query volume because there are real costs with operating our DNS network. One of the reasons we have not yet talked about what we will do with existing plans is because we do not know for sure what the optimal pricing will be with query volumes involved.

Cloudflare is something altogether different and frankly is hard to compete with based on price as they are subsidising their free tier with by charging business customers at a much higher amount (I can say this from experience).

In terms of where we are headed to differentiate ourselves from other domain management services, the new features we've been launching should make that clear. For example, you can now manage Route 53 zones from within DNSimple (https://blog.dnsimple.com/2023/06/manage-aws-routes-in-dnsim...) as well as CoreDNS zones for on-premise DNS, as well as see your GoDaddy domains in DNSimple as well (with management coming in the upcoming months).

For any existing customer that wants to switch to the new plan, we've made that easy to do (for example if you have one zone it'll be cheaper in the Solo plan). For customers that resubscribe and need to select a new plan, they are always welcome to reach out to us at support at dnsimple dot com and we will be happy to work with them to find a solution that works for them.


👤 PreInternet01
Yes, why, apparently they did?

It's not like DNSimple was or is offering a compelling service, price-wise and/or feature-wise? At US$2/month/zone, even Amazon Route53 and Cloudflare DNS are significantly cheaper, and offer the same services, unless you need ccTLDs not available there?

So, you can either vote with your wallet, or contact their support and ask?


👤 esafak
They could be running a pricing test.

👤 nanankcornering
Yes, no notice