HACKER Q&A
📣 quanwinn

How to deal with newsletters that refuse to unsubscribe you?


I've been trying to unsubscribe from Railway's (railway.app) mailing list for over a year now with no success. Wondering if HN folks have any advice on dealing with this situation?

What I've tried: (1) clicked on the "unsubscribe" link at the bottom of their emails (did this numerous times on several emails), (2) logged in and changed my account's email to a fake email from temp-mail.org, (3) deleted my account, and (4) emailed a Railway support engineer who told me last month that they've deleted my account data.

I understand that I could set up a Gmail filter to automatically delete all incoming Railway emails, but I'd like to avoid this approach. I might use Railway in the future and will likely forget about this filter.


  👤 Nextgrid Accepted Answer ✓
Find some direct contact email address such as legal department or DPO on their website and forward all the spam to it.

👤 gregjor
Filter, send to spam, briefly look at the spam folder once a month. Takes a few minutes. Not worth wasting a lot of time fighting this regrettable fact of online life.

👤 throwawaysleep
Do the emails always come from a generic email address or a specific newsletter email address?