The tool is entirely free, not gated by login walls or anything like that.
I know with a high degree of confidence that the vast majority of the users that I approach are my target audience, i.e. they have the need for the exact service that I am asking them to test.
I know this mostly because it is a very well defined circle of people (QA engineers beginning to learn specific software) and because it has a high-level of stickiness for people who do end up trying it.
My problem though is the initial reach out. It seems like no matter how I try to wrangle the conversation, the receiving person thinks that I am trying to get them to buy something.
I approach every lead in a private Slack server, through 1:1s. A typical conversation goes something like this:
> me: Hey, welcome to X. How good is your Y?
> them: Hey! I am a complete noob
> me: Let me know if I can help you answering any of your questions.
> them: Thanks. Will do!
Up to this point the conversation is Okay.
Now it seems no matter how I introduce the product next, this is where the other person feels swindled, e.g. I will say: "I've built a X tool which can answer your questions as a novice. Would you be up to try it?" or simply "Have you already heard of X? It can answer..." only about 3 in 10 say they want to try it.
One could argue that I should build up the conversation more, but that is neither scalable, nor do I want to waste their time.
Would love to hear from HN crowd on what would increase my odds of engagement.
the receiving person thinks that I am trying to get them to buy something.
One could argue that I should build up the conversation more