HACKER Q&A
📣 abbadadda

How to do Jira and status reporting well as a first time manager?


A while back I asked a question here about how to prepare for becoming a 1st time manager.^1 There were a couple of great answers including a link to Tales from a Red Had quality engineering manager^2 (that I still reference) and a ream of information^3 I’m still taking in.

Well now I am a manager.Things are going well so far, but two things I’m really struggling with are managing Jira and status reporting.

I know that status reporting is frowned upon in most enlightened circles regarding management but not doing it is not an option. Jira, and doing agile well, and managing Kanban boards are tractable problems but I feel completely out of my depth here most days. Any advice for doing both of these well?

1. https://news.ycombinator.com/item?id=31708620 2. https://thenewstack.io/tales-from-a-red-hat-quality-engineering-manager/ 3. https://news.ycombinator.com/item?id=31710673


  👤 boulanger75 Accepted Answer ✓
You should negociate Key indicators performance. For project, you should consider scrum instead a kanban, to measure velocity and bandwith firstable in storypoint and convert it into mandays. Second, you must choise kpi according the business value. Except sales, what automation will breed, cost savings in men days . Next you must priorize business needs . For the project, you need a roadmap and takes commitments for the quarter. For projects from scratch first sprints consists in delivering server, database. Others springs small evolutions. According the mean score of velocity, you should consider a Support epic for bug fixing for a third of sprint. In parallel you should consider a kanban. So for each sprint planning , you must communicate to the users and the team all chosen user stories. During the review you could present the delivered function to the business . The retro is useful to improve organization . So the main report is defined by the burndown chart, list of epic , the time in the roadmap, the budget . For support, you must analyze the kind of question, the kind of bug. For blocking and critical bugs, you must propose the rootcause, a bug fixing and then a solution. For functional question, you must build a Qna and a document for change management and the needs of complement of knowledge transfer.