1Password is backing out of the lifetime license I bought. Can I sue?

Where does it say that you have to migrate to v8? There's nothing on that page that says you can't continue using your old "lifetime" license for, well, a lifetime.

On the other hand, if you want to upgrade, I think it's reasonable to expect that you only get the new updated version if you pay whatever they decide to charge for. You, of course, are entitled to vote with your wallet if you don't think the price is fair.

Am I missing anything?

ps: no relationship with AgileBits, other than being a customer since the days of "lifetime" licenses, and now a happy subscriber of their family plan.

You have a perpetual right to use the product you bought. You don’t have a right to upgrades in perpetuity.

This is why I never buy lifetime option. Shady marketing tactic in my opinion. Companies just change versions and force you to pay again.

Imagine that you purchased a Windows XP license more than a decade ago, which was, of course, considered "lifetime." Now, with the release of Windows 11, you understandably cannot use your Windows XP license for it.

No, you can't.

The lifetime license usually applies to the version you bought - not anything else.

Then there's this get-out-of-jail free card:

> AgileBits Inc. makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk.

And you can't sue:

> All disputes and questions whatsoever which shall arise between AgileBits Inc. and you in connection with this Service Agreement, or the construction or application thereof or any provision contained in this Service Agreement or as to any act, deed or omission of any party or as to any other matter in any way relating to this Service Agreement, shall be resolved by arbitration. Such arbitration shall be conducted by a single arbitrator.

Alternatively, you can consider switching to a keepass compatible app. To be completely independent you could save your key file encrypted on a cloud folder (e.g. icloud, onedrive,...) and use any of the available keepass compatible clients on your devices while still having everything in sync.

Was it sold as a "lifetime" licence with free upgraded to future versions? I suspect not. A perpetual licence to 1Password 7 is just that, a perpetual licence to that version of 1Password. 1Password 7 will still work, and the only reason the extension will stop working is due to Chrome dropping support for Manifest V2. Would you be complaining if the desktop application stopped working due to updates to your OS?

I had a similar situation once but it turned out I didn't read the fine print because even though I had a "lifetime" membership, the company could revoke it at any time for any reason.

One of those life lessons you can really only learn the hard way.

IMO you either upgrade to 1password 8 or migrate your vault to another password manager. I stopped using 1pwd7 as soon as I set up my new Mac, to my surprise I discovered I couldn’t install the classic Firefox extension anymore, even though manifest v3 was delayed on Chrome and Firefox would likely follow the deprecation of v2 much later. I can’t disagree more with other comments, the OP doesn’t want to upgrade, he wants to keep using the classic extension that is now unavailable. I migrated to Bitwarden

This happened to me with SplashID in 2016. I just dropped them. IANAL but I bet the license didn't contain the term "irrevocable". Interesting if it does!

Did they disable iPassword 7?

I suspect they're just not going to update the in-browser apps and you can keep using iPassword 7 basically uselessly.

Lifetime licenses are worth about nothing.

Of course you can sue. I can’t imagine spending tens of thousands of dollars on this license and then losing it after just over 10 years.

Is there a definition of a “lifetime” for electronic use, legally I mean? Maybe it’s just 5 years.

Raise the issue on twitter. At least try to get good deal out of it like 10 years or so, if they are not going to honor their commitment.

That is a bummer, but have you tried contacting them to resolve this amicably before you resort to a lawsuit?

Honest question… could someone make an alternative 1pw7 extension themselves?

"can" you sue?

Sure

You can do lots of things

Does it make any kind of financial sense to sue?

I seriously doubt it

Yes