Why doesn't Amazon returns allow “wrong size” as a reason?

Question

I've returned several items to Amazon recently that were the wrong size. When choosing a reason for the return, there is no option to indicate this. I have to say it "arrived too late" or there was a "better price elsewhere" or one of a dozen other inaccurate reasons. Why on earth would Amazon not offer this option, which would obviously be the correct one in many cases?Most recently this happened with a snowboarding helmet, which was too small. Surely I'm not the only person who incorrectly guessed his snowboard-helmet-size (I've since learned it varies by brand).In addition to helping the buyer, it would also help subsequent buyers, who would then know if an item is true to size or not.

tvontheradio99 · Accepted Answer

TBH, I think they could easily add another 10 reasons not captured in the current set. My guess is they've made a decision to limit the number of reasons to a specific number and reevaluate the list every _______ months.

injb · Answer

I don't know if we see the same options. When I look at the options for recent purchases of things that have sizes (just checked now) I see at least 2 that are perfectly consistent with "wrong size":
* bought by mistake * no longer needed
Both of these are true if the item is the wrong size (unless you ordered the right size and they sent you the wrong one in which case "wrong item was sent" is appropriate).

latchkey · Answer

As someone who returns a fair number of items (we also order quite a lot too), who cares... I mean, what is that data used for? why would you care about giving them accurate data?I just pick random answers usually.