It also tastes just as good if not better than a Starbucks drink if you get masala chai. It has to be like the street vendors though, not the Americanized version you can already by in the stores.
The unit economics for chai are much better than coffee. It can be sold at a lower price point, better margins, and higher frequency. Imagine a store you pop in an out of in 1 min to get your morning cup and spend $2 max.
The US doesn’t have a huge tea culture, so I could see why chai hasn’t naturally taken off. However, I would argue that places like Starbucks are less so satisfying the need for coffee and more so satisfying the need of caffeinated sugary drinks.
Why can’t chai satisfy that need?
Howard Schultz claimed in his book that he intended to re-create Italian espresso bar in US with Starbucks... He failed in my opinion as Starbucks is nothing like coffee bar... But I guess the culture difference explains that...
And also you can't upsell much on plain espresso or chai.. Starbucks and American type coffee shops in general are very much sweet shops with sugary coffee-based deserts. Different story... but better profit margins...
It is not just milk boiled with the spices that are at hand and some tea leaves. It is real sustinace for a lot of people far below the poverty line. A thick and savory muddy looking liquid, rich in calories and it makes shitty situations somehow fine.
You can not quite have it like that in the west, the combination of aniseed and other spices even create tiny amounts of amphetamines, so it packs a little more punch then just caffeine.
It's never quite as thick or flavourful in the west and probably contains no further stimulants except caffeine. So it will be much more boring here and probably way overpriced.
I tried to make it myself, but it was never any good. Even in India some chai is worse then the other. The dirt cheap ones people hand out in trains can be way better then the ones in a 4 star hotel.
Btw: "The best part is it’s more a mild caffeine hit than coffee"... for a lot of Starbucks patrons, that's why not.