We reached out to the hosting provider, and the registrar, neither care.
The cloned website is hosted in Europe (Germany), with a small hosting provider. Domain registration appears to be hostinger.com.
Our concerns: Search engine trouble, potential customer confusion, lost sales.
We found the clone when ahrefs started reporting a new domain linking to one of our sites, because they'd helpfully cloned our entire footer.
Thanks for all your advice!
> Obfuscate and compress your frontend code - It's harder to clone a big pile of random code that's not pretty.
> Put subtle watermarks in your site images - Makes their job harder and very easy to slip up.
> Use absolute rather than relative links so your own URLs appear everywhere in the site - It's easy for them to slip up and miss one.
> Use some of that obfuscated JS and frontend code to check what URL you're at and consider your options for redirecting, popping up a warning message, or rewriting the URLs in the body - it's a nightmare to try and figure out what a pile of crazy compressed JS actually does.
> Have your site rely on your own API in some fashion - hard for them to clone if they have to rely on you for the data.
> Put some hidden messages in your source code that might slide by a casual cloning job, but might be enough to verify ownership of the original code.
2) Despite the above, call them out publicly. A YC company ripped us off blatantly and we decided to call them out. It will hamper their image and make people aware of what they're doing. Evidence: https://twitter.com/Bensign/status/1512110156275986433
This happened to me years ago when a Russian website copied a website I was running. We had an API that helped them get not just the design, but the data.
Google is pretty smart (sometimes) about figuring out content of origin. If you already have an established site with links pointing in your should be fine. If you're new and you're entire business can be copied that quickly, you have likely larger problems than SEO at this point.
At the same time, file a DMCA notice with search engines. This could get them delisted.
Don't forget to document everything, as you will need it to do the above.
My website (see profile) has a list of English-speaking lawyers in Berlin.
No? Than as annoying as it is there are few options. However, "About Us" pictures of people at your company do have implicit copyright, and image misuse is 100% enforceable with take-down strikes.
Mostly endured the problem by posting our fiscal mistakes like a running joke, and proudly presenting them for others to "clone". Some folks are even brazen enough to try to sell trademarked squatter-domains. The good news is the .com and country suffix usually ranks higher in searches than most domains by default.
The truth is if you can be cloned with ease, than the product likely falls squarely in the low-hanging-fruit category. Thus, as a business model it is unsustainable.
But, if your service can be cloned in a mechanical manner, it's doubtful it's that valuable anyway. And, if there's money to be had, you'll likely see legitimate competitors that make this cloning incident seem like a drop in the bucket.
You should also consider the outcome if someone in an unreachable country (eg. Russia) cloned your website. If this is a grave issue, then you need to re-evaluate your business plan.
Reference: 24 years in the web hosting industry
- DMCA takedowns (domain registrar, ISP, IP space owner)
- Report the fake site as phishing in Google Safebrowsing and similar
- If they're hotlinking any assets, replace them with broken / nasty ones
In my opinion you should first get technical people to document as much "discovery" in both technical and simple layman's terms, then get lawyers to review your findings and determine if a legal case and if there are financial or brand damages can be built. They can take it from there.
https://twitter.com/mjwhansen/status/1562691010538311680
Michele's podcast also did a 2-parter on competitive advantage and moats, which help protect you from copycats:
https://softwaresocial.substack.com/p/talking-competitive-ad...
https://softwaresocial.substack.com/p/competitive-advantage-...
The people who do this tend to be lazy and uninterested in the actual business. (If they had a real passion for it, they wouldn't just clone your public facing website) Thus, they will probably vanish on their own sooner than later anyway.
Still have nothing like a lot of people wanting to pay you to use your service? Ignore the clone site, they haven't stolen anything of any value.
It sounds glib, but tons of startups are arguing about roles and responsibilities of employees and their vacation policy while the bank account runs down to 0 and nobody notices because they have no costumers.
If it's the former then i can't imagine you can do anything about it because they haven't done anything wrong. If it's the latter then you need a lawyer because it's not the host's responsibility to enforce your IP rights, especially since from their perspective you could be a competitor trying to use illegitimate tactics to sabotage their customer.
At the end of the day, they're cloning your website, not your product, and that means they're not going to be taking any business from you.
Is your business a website, or is your business your excellent customer service and providing a better experience than your competitors?
Considering you've been in business 10 years, it's already the latter. Double down on the best customer experience you can provide. People with money and loyalty aren't going to jump ship because another site has similar look.
I’ve seen more and more cases of this happening when founders build in public, especially if they share revenue numbers.
Regardless, sorry to hear about this happening to you…
If the success of your business depends on the secrecy of your web source code, consider reevaluating your business model.
(This is actually a joke about how bad I am at SEO.)
Is your only “unfair advantage” that you hope to rank high in organic search? How do you acquire customers - conferences, targeted ads, a sales team? None of those efforts would be affected by a cloned site.
It was so far away with no impact, that i decided to do nothing.
Any requests coming from that server network should be goatse-d on all images.
Or, since they're hosting from Germany, make sure to throw in some pro-nazi stuff and "holocaust didnt happen" stuff, and then turn them in to their government.
Basically, you can either just use normal troll defacement, or you can poison them with illegal to their location content. Your choice.
Without people blatantly copying stuff, we wouldn't have the iPhone.