What payment platforms do you recommend and have you changed platforms?

Question

I am looking to launch a SaaS product with a monthly or annual subscription model and am doing my due diligence on payment platforms. The company is based in the UK but we will be looking to make the product available globally. My initial thoughts was to go with Stripe as I have some experience with them in the past (though it was a long time ago), but I was hoping to get opinions from the community about working with them and their competitors. Also it would be good to hear about any cases where products with subscriptions models have had to change payment providers, what went smoothly and what pain points were encountered.Many thanks!

superdeeda · Accepted Answer

I really liked checkout.com. Their documentation is top notch, their support was helpful (albeit a bit slow) and their error codes are useful. We were also a UK-based company fyi.
It’s hard to move between payment service providers (PSPs) if you don’t want you’re users to have to enter their cvv again and go through SCA again. PSPs are reluctant to help you export your users’ cards to another PSP (obviously because they’ll be losing out on your payments then). However, most of them should have some kind of export process if you manage to get to the right support person.
You could use a card proxy service like PCI Proxy if you know you’ll be using many different PSPs or move between them a lot, but they charge a fee for each proxy call AFAIK.
I’ve heard that https://www.paddle.com/ is useful for handling tax across multiple different countries.

upen946 · Answer

I have been in the Micro SaaS Ecosystem at https://microsaashq.comBuild various products and used multiple payment providers. While Stripe and Paddle are the best ones, you can also use PayPal, Gumroad, LemonSqueezy etc. too, to accept payments, but they don&rsquo;t perfectly fit this use case.