HACKER Q&A
📣 nelsonic

Do any major E-commerce Companies have Modals in their Checkout Process?


Are the examples of major e-commerce companies using a Modal in their checkout process?

Thinking companies like: Amazon AliExpress, eBay, etsy, Flipkart, Groupon, Rakuten, TaoBao, Walmart, Wayfair, etc.

Trying to understand if Modals are considered "Good UX" by collecting data on what the biggest e-commerce companies - who have the most to lose in terms of conversion - do when it comes to UX in practice.

Not looking for a theoretical answer/discussion, but rather to understand if anyone has seen a Modal in practice on a major e-commerce site during checkout.

Thanks!

  👤 karaterobot Accepted Answer ✓
By "in their checkout process" do you mean only the checkout screen itself, i.e. the screen where you press a button and your card gets charged as a result? Plenty of sites use upsell modals during checkout: Amazon has that stupid "hey, d'ya want to pay for a warranty?" screen, Doordash tries to get you to add groceries on to your order, Weee! tells you you can save more money by spending more money, etc.