I upload a file and neither myself nor my team can't see it. I see some text saying that files that are checked out by you are not visible to others. What? How do I check it back in if _I_ can't see it? What were they thinking?
One part of me thinks that it is designed this way so that it necessitates hiring a Sharepoint Developer or SharePoint Admin, which would provide for excellent job security...
Honestly, I think that's just microsoft's way of doing business. They will try to enter a market quickly. They will prioritize a checkbox feature over a feature done "right".
So shipping a feature is more important than shipping a feature correctly done. It might be sort of a good evolutionary strategy.
I think of Teams. Microsoft is just trying to own all of that market. It is adding features all over the place. They're hard to use. There are bugs. There is head-scratching usability.
Five years of organized docs easily searchable turned into a pile of office documents and half functioning “pages”.
Some of the issues I ran into include (but aren't limited to):
- Files and folders located in counterintuitive locations. Random files that ended up in some locations "just because". After a few years of working that job I knew where certain things were through tribal knowledge.
- Wading through files and documents that were years old. If SharePoint has a system in place that deletes files above a certain age, we didn't have anything like that set up.
- Dealing with a complicated access/security system, that restricted some users from seeing some pages.
- Having to make the intranet pages "work" with IE11. A good chunk of employees preferred using IE11 as their browser of choice so we couldn't not work on compatibility.
- Once, I accidentally moved in-progress HTML and JS files into a prod folder and one of the pages broke in prod. Fortunately it was after hours and I was able to retrieve the original files from GitHub.
- Major performance issues on some of the more data-heavy pages.
- Users not seeing links to docs because they was checked out (like library books), usually by one person with credentials different from everyone else.
That was Job 1 and I'd hoped to never touch SharePoint again. I'm on Job 3 now and I grimaced when I saw that the company used it as its intranet. I'd hate to be on the team responsible for maintenance.
We moved from XWiki to SharePoint, which theoretically should provide more or less the same functionality, but the mental overhead of SharePoint's weird conceptual model just makes the whole thing impossible.
And I have to say, I am so glad I am not the only one to see it that way! I feel your pain!
(And yes, I have suspected at times it was a conspiracy to generate lucrative contracts for consultants and trainers.)
- I don't see hotkey tool tips when I hover over various buttons. When I look up their hotkeys online, they don't work on mac (neither "ctrl" nor "command" keys work in "ctrl + someKey" combinations). I want to be able to indent/unindent, and URL-link text quickly via hotkeys, not click through things.
- Google Drive docs may not be as configurable as Sharepoint sites, but they're much faster for me to work on-- More Hotkeys, Less clicking buttons (including drilling through multiple button dropdown menus-- (Sharepoint URL link button ,lookin at you)).
you know where this is going, though. it's usually not set up properly, and it quickly turns into a big confusing mess.