For a transaction I had recently to install an ID app that then wanted to take photos of my face and my ID card. I had no recourse to another method nor can I know where and how these data will be stored. This data, collected in the name of increased security and trust, has now become part of the global data trove, making it a little bit more attractive to commit online crimes. Therefore, the party that forced me to undergo the procedure has, by their action, made the world at large and online transactions in particular a little less secure and trustworthy.
This is the crux of the entire information security industry.
Optimism bias is also a thing. People assume bad things won't happen to them. (This is a psychological phenomenon not just an IT thing). So if you're an exec, you could advocate for spending the money or you could just pocket your bonus for cutting costs and go "pfft nothing is going to happen".
And there's the old "if it's cheaper to deal with breaches if they happen than to pay security staff most places are just going to assume nothing bad will happen and deal with the cost if it ever comes up".
> Is it more about people behaviour or corporate decisions?
Yes. A small number of people directly decide what corporations do. A corporation's activity is usually carried out by a larger number of people, who have some, less direct, control over the corporate decision making. Orders of magnitude more people are affected by those decisions and have extremely limited and indirect means of influencing them.
The goals and motivations of capital will never be truly aligned with that of the individual/people/society.
Less bankers. Tax capital.