HACKER Q&A
📣 rendaw

Warm Welcomes a.k.a. Newbie Fingering


In some online forums there's a practice welcoming a new member when they make their first post (e.g. StackExchange). At face value it would seem... welcoming.

It always rubbed me the wrong way though, like the welcomer is trying to establish a hierarchy or draw attention away from the contents of my message itself.

Are welcomes a positive for some people? Or is this like starting Slack conversations with "Hey, how's it going?"


  👤 ramblerman Accepted Answer ✓
I've never heard the term "Newbie Fingering", but it certainly would have a different connotation in the UK.

I believe fingering is what Americans would call getting to third base.


👤 Test0129
It's welcoming for the first N people. A small subset of the community that starts the community.

After a while it becomes an almost ritual hazing. Kind of like HR making you write a paragraph about yourself for an introduction email to a company. In spirit, it should help people find some common ground with you to spark a conversation. In reality no one actually cares, it's awkward for the person writing the introduction, and helps nothing except waste time.

On forums in particular I always hated these introductions because I don't really want people to know much about me on the internet anyway. So it became a tremendous effort to manufacture enough of a story it was consistent with my life (so I didn't forget), but different enough that I couldn't be identified.

Newbie fingering though...that's hilarious. I haven't heard a FINGER pun in a very long time.


👤 Taylor_OD
Yeah I hate this. I had a boss who would get upset if I asked him something on slack before saying good morning/afternoon/whatever first. It was so silly. Just a waste of time.

👤 mdip
Are welcomes a positive for some people? Or is this like starting Slack conversations with "Hey, how's it going?"

They can be positive for me -- if they provide helpful information, explain -- briefly and courteously -- the expected etiquette of the group and set the tone.

That's the key: the tone. Is this group aiming for broad appeal and trying to be welcoming or is it a clique? Forget, for a second, how the users of the forum/group behave -- are the moderators, the sysadmin messaging and the like conveying the tone that is desired for the group? If a "welcoming newbies" is desired, then a welcoming tone should be used throughout messaging.

Unfortunately, being "welcoming" doesn't usually push away the less friendly/welcoming users. Being unwelcoming will certainly attract them and almost every forum site falls victim to it. It usually presents itself the first time you attempt to post something with a full page list of "WE KILL USERS WHO DO ANY OF THE FOLLOWING:", many items in red, often with words that "outsiders" don't recognize so they can't be certain they're violating them. Most posts, then, are from insiders with many "pissing matches" (we get bored, I guess?). Outsiders get trampled on and people complain that "we need better forum software that solves trolls/jerks" :)

I find myself agreeing with you in the respect that "welcome messages" are at least pointless. Fix everything else that isn't user generated, replace moderators with people who have empathy for new users, if "noise" becomes an issue (as it would on larger sites), machine learning coupled with requiring moderation for "first posts"[0] goes a long way. Generally speaking, though, you can't fix dicks. Most of the dicks on the niche forum sites are also the most knowledgeable users and the reason the forum site is so popular ... smaller forums, they're the ones running things. :)

[0] I'm thinking of the bigger problems QA sites get into where new users post the same question, causing hundreds of identical answers because new users often don't figure out how to craft the perfect search query (depending on the kludgy-ness of the forum software) before they figure out the reply/post button and they're usually making that first post because they have a headache already.


👤 karaterobot
> It always rubbed me the wrong way though, like the welcomer is trying to establish a hierarchy or draw attention away from the contents of my message itself.

I don't think that's how it's usually intended, and I don't think that's how most people interpret it. I'm sure there are examples where it is, but that's not normally why people do it.

I have moderated a couple forums, and I have welcomed new people. The underlying intent was always "I'm really glad you're here, I hope you stick around, and do not under any circumstances feel like there is a trial period where you should be afraid to speak up."


👤 4pkjai
I used to work in a company where people would write a message in the Skype group saying they weren't coming in. Then the other thirty people in the company would reply with "take care".

👤 ehnto
> It always rubbed me the wrong way though, like the welcomer is trying to establish a hierarchy or draw attention away from the contents of my message itself

You can get 100 "Welcome!" messages from 100 different people, and they could all have had subtly different tones and intentions, you would never know because it's text. So you're probably both right and wrong, depending on the person.

I think any social group will develop soft hierarchies, but on the internet they're particularly challenging because our previous experience is hidden to people when we join a community for the first time. I think that's particularly tough for people who are established in their existing communities, because on the internet our reputation rarely transfers over. We are all noobs until proven otherwise.

If a life long master carpenter joined a woodworking forum, there would be DIYers with 6 tools in their shed but a long time on the forum, who would talk down to them and question their advice. Everyone deserves the same level of respect and attention in discussion, but I feel a reputation for being knowledgeable on a specific topic is earned. This person might be "The Guy" for woodwork in his city, but online they are #WoodMan24 and no one cares.


👤 h2odragon
I can see the reasons some advocate for an introductory post, I think the dreams are good but never translate into reality. It discourages quiet lurking and adds stress to the already exciting first post. "I don't want to sound like an idiot" is already bad enough when your first post is motivated by "oo I know something about this subject being discussed". It can only be worse if you're required to do the grade school stand up introduction.

For "old hands" where its just another forum it may just be an annoyance. Those who appreciate it as a chance to brag (guilty), often find more welcome opportunities for boasting in other contexts if they wait. Even then the perception of gatekeeping can negatively color the experience of the whole forum.

Some forums want to be limited in scope and membership, and this can be a useful tool for that. I tend to assume I will be among the unwelcome at any such division, so I don't participate in that kind of forum. Don't feel I'm missing much.


👤 jjk166
A private welcome message is nice, a public welcome message is at best uncomfortable. If it's private, I know it's meant for my benefit and any information provided does not distract from anything else. If it's public, maybe the poster/moderator has good intentions but it's still pointing out to everyone that I'm the new guy so I need to worry about how everyone on the forum might interpret it. And of course in those situations where the moderators actually are hazing, it's always public.

👤 siver_john
I always enjoyed forums that had "Newbie Corners" where newbies could go to introduce themselves if they wished, otherwise I rarely saw the newbie welcoming type of interaction outside of that corner. (Unless it was obvious the newbie had run afoul of one of the forum's rules but that's on the newbie at that point.)

👤 IshKebab
This is the least of Stackoverflow's problems, although it does show the kind of people that operate there. "Welcome to our club. It is our club though so you have to obey our rules and we're in charge. So you're welcome to stay as long as you act exactly like us."

Basically the HOA of the internet.