HACKER Q&A
📣 alhirzel

Google Search down?


I am getting the following message when performing searches:

Server Error We're sorry but it appears that there has been an internal server error while processing your request. Our engineers have been notified and are working to resolve the issue.

Please try again later.


  👤 breput Accepted Answer ✓
https://www.sfgate.com/news/article/google-electrical-incide...

Three people in critical condition after Google data center 'electrical incident' in the Council Bluffs, Iowa datacenter (us-central region, I believe)



👤 gzer0
https://www.cnn.com/2009/TECH/06/26/michael.jackson.internet...

This reminds me of the distant past. The death of Michael Jackson resulted in (almost literally) the entire internet suffering an outage.


👤 marginalia_nu
Google clearly saw my search engine's week-long outage as I reconstructed the index and felt confused and intimidated by the revelation that 89.9999% also is five nines.

👤 erklik
Down in Sydney. Intermittent errors when searching.

How am I supposed to work? Also, I don't remember when Google Search was last down. Either google has great uptime, or I have terrible memory.


👤 djsavvy
Gonna use this as a chance to pub https://search.brave.com

I switched to this from DuckDuckGo several months ago because Brave uses their own index, while DDG famously uses Bing's. The results are a lot better in my experience and it feels like the search engine is built for me instead of for advertisers. Brave search just feels like cleaner, quieter tech. I've also never seen NSFW results on an innocuous search (a problem I had regularly with DDG). On the rare occasion I end up using Google, seeing the results page is a jarring (and slightly stressful) experience with all of the distractions and irrelevant results.


👤 redcitylights

👤 jhickok
Search is currently not working most of the time for me.

👤 timack
I'm getting "Error 500" on Google URLs. Am in New Zealand.

👤 iou
Place those bets, was it BGP? My money is always on BGP somehow.

👤 agotterer
I'm getting 500's on 50% of my searches for the past 2-3 min from New York.

👤 bigDinosaur
Not only down, but the error page isn't even https? Goodness me!

👤 habibur
Searched for "is google down"

Flashy answer on front page "No"


👤 belltaco
The error page is plain http, doesn't HSTS stop that?

👤 che_shirecat
> googles "google status tracker" in chrome address bar

oh.


👤 chakalakasp
Council Bluffs datacenter electrical explosion: https://www.ketv.com/article/council-bluffs-google-data-cent...

👤 propogandist
https://search.brave.com is working fine

👤 endisneigh
pour one out for poor person oncall tonight.

👤 jpau
I was seeing 500s, but it seems back for me now (Melbourne, Australia)

👤 philip1209
Let's see - was it DNS or BGP?

👤 davgoldin
500 in Tokyo, Japan

Nice page title: "Error 500 (Server Error)!!1"


👤 alphabet9000
screenshot of error for me https://i.jollo.org/gOYYYtrW.png

👤 jameshe
Noticed it was down for about 2 minutes, but up again. As with any big outage, I wonder how much money was lost in those 2 minutes...

👤 TheAceOfHearts
It never went down for me in Puerto Rico, wonder if the downtime was regional. It'll be interesting to read a postmortem.

👤 yablak
This is what happens when you raid Mar-a-Lago.

👤 vehemenz
A little slow, but it's working for me.

👤 varenc
Still down for me. Sometimes getting this message:

   Server Error
   We're sorry but it appears that there has been an internal server error while processing your request. Our engineers have been notified and are working to resolve the issue. 
And then sometimes getting a more generic 500 message.

👤 gilbetron
Last time google search was down I just switched to my back up, askjeeves. I'll give that a shot.

👤 QuinnyPig
I'm seeing no emails getting through on Gmail, even when sending from other Gmail accounts.

👤 aoetalks
Really curious to see how a single (albeit large) DC issue caused a global outage.

Further; was the DC not protected by redundant power?

Also even more interested to see how this arc flash even happened. Presumably these were experienced engineers working with obviously dangerous power levels.


👤 pjot
500 error

  Server Error

  We're sorry but it appears that there has been an internal server error while processing your request. Our engineers have been notified and are working to resolve the issue.
Please try again later.

👤 jwitthuhn
I am seeing failures on and off. If I keep resubmitting it will go through eventually.

👤 calvano915
I had an issue earlier today where an email forwarded to a Gmail address was not available to the recipient for an hour later. The delivery time was correct in message header but the message was delayed in displaying on their end.

👤 pelagicAustral
Amazing, it was down for me for about 10 minutes. Never seen this before.

👤 passive
It's slow and I'm getting 500s sometime. Nova Scotia, Canada

👤 gunsch
Yep. google.com homepage is giving me 502s.

It's been a looooong time :-o

edit: aaaand it's back


👤 Alex3917
Maybe something to do with the new Gmail redesign that seems to have rolled out today? Or at least I just got it today, despite the fact that it was ostensibly released a month ago.

👤 seized
I thought it was me searching about a Brother laser printer mentioned in another thread on HN... Considering I am in BC it seems like I should be using a closer DC.

👤 kbyatnal
"500. That’s an error" on all search queries

👤 khaledh
It's up again, but response is slower than usual.

👤 encoderer
At Cronitor we use google.com as one of our live tests of our uptime monitoring functionality and we saw intermittent downtime from 6:35-7:03

👤 mise_en_place
Works on my machine

👤 scott_siskind
Same here. Have been trying to use search for the past 10 minutes, and 9 times out of 10, i'm getting error 500.

👤 bearjaws
Slow performance for me in Florida, with some requests failing entirely. Seems to impact Youtube maps and search.

👤 kixiQu
Maps down for me. 500, specifically with a response document titled "Error 500 (Server Error)!!1"....

👤 donkeybeer
Happening on some queries right now, mainly some image searches it seems, good to know I am not the only one.

👤 lukevp
Got an error in Portland, Oregon 31 minutes ago, so it's been going on / intermittent for a while.

👤 psi75
I'm in Asia right now and it's been bad since last night (~07:00 California time). Gmail too.

👤 rblatz
I was getting a lot of errors on google maps trying to pull up information about different restaurants.

👤 giantrobot
Any bets on whether it turns out to be BGP or DNS? I'll guess DNS, it's always DNS.

👤 gcoladon
Down for me on the Stanford campus

👤 ProAm
It's up for me, but asked me to verify on my phone first that I was not a robot.

👤 delfinom
Looks like CenturyLink/Level3 is also down. Somebody typo a BGP route again?

👤 greenie_beans
There's a typo in the page's title: `Error 500 (Server Error)!!1`

👤 Unjg4gByHdjnyvp
Yup, tons of 500 and 502. Very intermittent though, refresh mostly works.

👤 dilawar
Getting 500 in Bangalore. Refresh like mad and it work half the time.

👤 wingworks
I was getting "Server Error" errors, but now 500 errors.

👤 richardsocher
Good time to switch to a search engine that has code snippets, coding tutorials, AI code completion, AI blog writing, a useful yelp app, great privacy, gives control over the sources and apps I want to see and summarizes pros/cons for products.

you.com

(founder here :)


👤 strken
It's annoying that their link hijacker is also giving 500s.

👤 abuggia
Front page was loading but queries returned 500s.

Now front page won't load.


👤 game-of-throws
I'd love to see Kagi's traffic stats right about now

👤 savant_penguin
Hi guise this is my first push to prod, hope you guys like it

👤 klintcho
Bay Area getting server errors as well, some kind of attack?

👤 brezelgoring
Down in Uruguay, getting a 500 response 100% of the time.

👤 ffhhj
Will Dang keep up with the flood of google-down threads?

👤 gameshot911
Just came back...but it was definitely down for a bit!

👤 bjd2385
Was just about to post this, I'm seeing issues.

👤 pigtailgirl
-- Switching to Seattle on Nord fixed it for me --

👤 fortran77
They need to rewrite their software in Rust!

👤 sergiomattei
Maps wasn’t working. Got lost in Seattle.

👤 memorable
No problem at here. I'm in Vietnam

👤 alfiedotwtf
Had a few 502s, but then 500s.

... but now it's back


👤 tireonfire
Seems to have recovered as of 8:44 CDT

👤 Tyrubias
Seems like it’s down for me too in NYC

👤 bennathanson
Flaky for me.

👤 rtyz
FFS had to use Bing for a moment.

👤 teacpde
Maps seem to be impacted as well.

👤 quickthrower2
Fine from Sydney, NSW, Australia

👤 throwaway742
Getting intermittent 502's.

👤 725686
Google maps down in Mexico City

👤 mrcartmeneses
No problems for me in Thailand

👤 archhn
It is for me in Connecticut.

👤 cellis
Intermittent in Oakland, CA

👤 choletentent
Same in Brazil and Canada.

👤 Kstarek
Down for me in NYC as well

👤 radious
Happening to me right now.

👤 blackoil
Getting 500 also in India

👤 satchlj
It's back up for me

👤 markus_zhang
Yes down for me (Quebec)

👤 kushan2020
500 in Toronto as well.

👤 indians3452
500s in North Carolina

👤 game-of-throws
Kagi is still working!

👤 astan
Also in San Francisco

👤 indians3452
500 in North Carolina

👤 prescriptivist
Random 500s yeah.

👤 7483804111
502 in Berlin.

👤 01000010x
Same in Taiwan

👤 sydney6
Search suggestions appear to be also down for me..

👤 smrtinsert
Wow. Guess someone faked their leetcode test

👤 y0ungarmanii
yahoo it is

👤 ian_dot_so
Down in NYC

👤 mullikine
Skynet

👤 personthrow195
It is interesting that this corresponded with the announcement of the FBI raiding Trump’s house.

👤 nomy99
down in nyc :|

👤 z3t4
Search has been discontinued. Those still using Google search are recommended to use Youtube i stead.

👤 sydney6
No Worries! The Google Server in Mountain View has had a disk failed in it's RAID and therefore the sqlite-DB has only half the iops to it's disposal. A new 500GB hard disk is already in dispatch with Amazon. These are the moments why Google is a proud Amazon Prime customer.

👤 28194608
I'm getting "Error 500" on Google URLs. Am in Japan.

👤 samstave
YAY?

👤 b20000
looks like leetcode interviews don’t work for finding the right talent with actual skills and experience

👤 roomor7
A glitch in the matrix as skynet came online and became self aware. Nuclear launch in 10, 9, 8…

👤 techdragon
If we didn’t need more evidence of search quality sliding downhill. When was the last time this happened for enough people (failed ab tests don’t count) that it cropped up on HN and got several confirmations that it was happening to other people. Not a good look for Google.