HACKER Q&A
📣 joe8756438

Have you ever lost data on a SaaS company?


Losing the data is often brought up as a risk to storing a collection of information in proprietary systems.

Do you have experiences that validate this risk or thoughts on where the perception comes from?


  👤 jstx1 Accepted Answer ✓
https://en.wikipedia.org/wiki/Gnolia

> Ma.gnolia servers lost all data in a complete outage on January 30, 2009. On February 17, Halff announced that due to data corruption, all user data in the database was irretrievable, rendering the site essentially dead.


👤 scrapheap
SaaS services have all the same risks that you have with storing data in house, but they also have the additional risk that they're not actually under your control.

I've encountered SaaS services in the past that have disappeared overnight without any warning, and without any way to get back the data they were storing (luckily it's never been important data).