I have seen a game with millions of players become crappy once they became mainstream and started to attract very young and very old. Suddenly all jokes were inappropriate and game themes were too family friendly.
I have seen fb go from a place of being basically school wide chat to family announcements forum.
I have seen restaurants go from personalized/affordable service, to multi-store chain food that is barely edible and more expensive.
I have seen small startup where everyone enjoyed working and build dreams to become required corporate happy hours.
Take YC, I have heard from many founders it's not what it used to be...
On that note, I am glad that HN is still a niche community and hope stays that way, and UI becomes even more crappy so people from other cultures and walks of life don't start joining in. There are negatives to this, but not huge because there are other platforms for general population. (Imagine a forum for doctors to discuss new treatments and everyone can join in, soon it'd be r/AskDoc and of almost no value to actual doctors).
Somewhere in the vastness of the Internet, it is happening even now. It was once a well-kept garden of intelligent discussion, where knowledgeable and interested folk came, attracted by the high quality of speech they saw ongoing. But into this garden comes a fool, and the level of discussion drops a little—or more than a little, if the fool is very prolific in their posting. (It is worse if the fool is just articulate enough that the former inhabitants of the garden feel obliged to respond, and correct misapprehensions—for then the fool dominates conversations.)"
https://www.lesswrong.com/posts/tscc3e5eujrsEeFN4/well-kept-...
To some extent, more people can make up for it. Eg if I go from 10 excellent artists to 1000 good ones, chances are that the top 10% artwork created actually gets better.
But eventually if you grow by lowering quality, then, well, quality drops.
I suppose for very small societies, they may be limited by discoverability/cliquiness and not quality, so their growth doesn’t mesh with quality and so they could also get better with size.
Note, “quality” doesn’t have to mean good/bad but also just “property”. When Facebook started, it was for kids from elite schools. It then gradually diluted that by lowering that particular bar. Then it was for kids from all schools. Then young people. Then their parents too. Clearly, it’s far from dying in absolute terms, but it’s certainly no longer what it initially was. To many initial users, it’s as good as dead though.
This can be seen readily in the history of Islam and Christianity. As those faith communities grew, they became very different from what their early adopters experienced, because they absorbed traditions and social structures of the people joining them.
https://www.youtube.com/watch?v=EIpW5w_Ua20&list=PLQ7Ydow-dB...
Screwed communities are screwed not by few bad actors (which live everywhere), but by the attention that users gift to them for free. By normal people you live or work with. Forum literacy is the key, and it’s not built into everyone by default.
Imagine a forum for doctors to discuss new treatments and everyone can join in, soon it'd be r/AskDoc and of almost no value to actual doctors
It wouldn’t, if every doctor there knows that they have to react with “Sorry, this forum is not for this kind of advice. But you can try these reputable sites: … to ask this question”. And similarly to attempts of other users to answer right there. Or, if not sure, to just stay silent.
Iow, community gets ruined when it effectively stops being a community and turns into a no-one-concerned bazaar.
Then 2 years later the subreddit is basically just another support channel for the most boring entry level questions imaginable on loop
Bonus points if the moderators decide to allow image posts and memes (eg if it was just text before) or some other massive change that resonates only with the newer folks and everyone else leaves.
Now the repeating loop of basic questions are answered by people who themselves came for assistance, who repeat whatever they’ve already read, with no proof or knowledge if it actually works
The example I’m thinking of is /r/Twitch in this case. Had a moment of thinking I’d be a streamer superstar, happens to us all right? Was being told* how to build my audience by people who themselves had no audience. Boshed a quick script together and found the average contributing user had less than 10 concurrent viewers when they go live. Useful.
* Indirectly. I’m aware of the irony/hypocrisy that I was also looking for said basic questions - I was searching for answers not asking :P
A tidbit from the book is that humans works well in a tribe size of ~150 and anything larger requires a cohesive belief system that ties tribes together. According to the author, examples of such belief systems are religions and corporations. The author goes much deeper and no part of the book was boring. I highly recommend reading the book, it's a much more distilled version of the comment section.
Metcalfe's Law says that the value of a network is proportional to the number of nodes (or people) in the network. That is, V = k * n^2, for some constant k.
But we now know that there's more to the story. That valuable network attracts users, but it also attracts abusers - spammers, propagandists, trolls. They don't add to the value of the network; they detract from it.
Here's where the handwaving starts. It is my perception that the proportion of abusers rises as the size of the network rises. That means that the total number of abusers rises faster than the number of users - perhaps as the square of the number of users.
Worse, those abusers do more damage than their numbers would indicate. It's not just that you have messages that should be ignored. It's also that you have to increase the level of mistrust for every message. I'm going to guess that the abusers do damage about in proportion to the square of their number (which is itself in proportion to the square of the number of users).
That leaves us with V = k * n^2 - c * n^4, to account for the damage from abuse.
It follows that one essential of larger networks is keeping c as low as possible. Otherwise abuse destroys a network.
Also note that, for any given k and c, there is a number of users beyond which the value of the network is negative.
So, I think communities that start toxic at least won’t ever have this issue! ;)
This reminds me of a short talk/interview by Robert Putnam about immigration and the challenges of it. https://youtu.be/grAAOjdvcrI It’s good and I think covers some of the more holistic ways to view these issues. As communities grow and people immigrate - they bring their own culture and part of growing a community means accepting them and accepting their ways to some extent. Later - all of these things that weren’t there are now part of the community identity. So, yeah, identities change over time as you adopt more people and varied outlooks.
In some sense - this means that communities on the internet probably start to look somewhat homogenous as they grow but that’s probably more of a reflection of humanity than a reflection of anything else. If you want to retain the character of your community - it often means not accepting new members or growing at all. It’s a tricky issue if you really value certain aspects of communities. Moderation and purpose might help steer the community - but it might mean limiting your access and growth and then enforcing some forms of discrimination.
Smaller communities tend to be more familiar - people recognize each others names, and people have each other's backs, when someone is trolling or something. When things grow beyond a certain size - maybe related to Dunbar's number - the group dynamics change.
In some cases this can lead to the community to loosing coherence or even becoming toxic - but I don't think that's inevitable. I believe it IS possible to grow a community to a larger size and have it stay nice. I think though, that in order to keep a community nice when growing beyond a certain point, some effort is required - effort which wasn't necessary while the group was smaller and kinda self-organized.
Also, growing slowly rather than quickly might help - as newcomers have some time to acclimatize and internalize those unspoken social rules that govern a group's dynamic - and will be able to pass on the knowledge to those coming after. People who join a group will eventually adapt to the group - but that process needs a bit of time. But when growth is too fast, a newcomer might have more interactions with other newcomers rather than long-standing community members, and thus will adapt to something quite different.
When you join that group, you change the group. So it's a small shift whenever somebody joins. And even without a change in group membership, people change and their interests and time commitments change.
There have been many online groups that I have been a part of, that have not grown, and still gotten worse. Usually because somebody I liked became less active.
So the constant is really change. And most of us don't like change much. Sometimes change is better, that's why we stuck with the group when we joined it.
When you create a niche community, for that moment in time people are interesting to each other in the sense of having something in common, exciting even. As less serious folks inevitably filter in by word of mouth, linking, or curiosity, the SNR drops pretty considerably.
At one point in life I was a truck enthusiast and mechanical expert and joined a pretty nice community around it. It didn't take long for the laypeople to join, start sharing typical urban myths and terrible advice, and getting -upvoted- for doing so by other newcomers. It went from a community of highly technical folks to a community of commons, and lost all interest.
I'm no different. This was a Silicon Valley, startup, VC based forum initially. I found the community really interesting and loved the topics discussed. But I'm just some weirdo in the desert mainly sharing anecdotes anymore. That's not to say I exist to annoy anyone, but I could see some of the original folks being annoyed by people like me.
That being said, I've been reading Hacker News for for ~15 years. (Pretty much from inception)
I've noticed that some meta-eras don't appeal to me that much, and have bickered about it in passing comments, but never properly thought that it had ever gone down hill.
That's not really related to the original question.
Just doing an obligatory hats off to the staff and community.
As Acton once said[1], "absolute power corrupts absolutely".
There's something to be said for small, and there's something to be said for niche too.
[1] https://oll.libertyfund.org/quote/lord-acton-writes-to-bisho...
Before that, competence and excellence could exist in small pockets of humanity, but now, internet has wiped them out of existence by injecting the dumbness of the majority into them....
I'm attempting a web 1.0 business experiment with a website targeted towards finding unique stuff in the city I live in. I've decided, as a philosophy, that there will be no comment section with people bickering to moderate, no email signup, no real database, no login, no data collection on my users (besides whatever google analytics tracks) - but I personally don't want to handle your data. I guess this is all to say, I'm going to see if I can avoid falling down this rabbit hole as the community grows - can I avoid ruining the website? I guess I'll see.
I think if you do it right you can monetize tastefully, but that formula is still a work in progress. I just have a sense its possible. I think most people just chase the money into oblivion trying to scale into huge companies mostly for ego? However, it's entirely possible to create little lifestyle businesses on the internet that bring in a decent salary, but don't scale to tens/hundreds of millions of dollars. I think it would be fun to see the web return to a less chaotic place.
https://royalsocietypublishing.org/doi/10.1098/rsif.2022.002...
I think their explanation has more to do with physical constraints (like energy) than social structures:
"Previous studies show that city metrics having to do with growth, productivity and overall energy consumption scale superlinearly, attributing this to the social nature of cities. Superlinear scaling results in crises called ‘singularities’, where population and energy demand tend to infinity in a finite amount of time, which must be avoided by ever more frequent ‘resets’ or innovations that postpone the system's collapse. Here, we place the emergence of cities and planetary civilizations in the context of major evolutionary transitions. With this perspective, we hypothesize that once a planetary civilization transitions into a state that can be described as one virtually connected global city, it will face an ‘asymptotic burnout’, an ultimate crisis where the singularity-interval time scale becomes smaller than the time scale of innovation. If a civilization develops the capability to understand its own trajectory, it will have a window of time to affect a fundamental change to prioritize long-term homeostasis and well-being over unyielding growth—a consciously induced trajectory change or ‘homeostatic awakening’. We propose a new resolution to the Fermi paradox: civilizations either collapse from burnout or redirect themselves to prioritizing homeostasis, a state where cosmic expansion is no longer a goal, making them difficult to detect remotely."
Reddit has lasted pretty well too because of it's ability to shard out bigger communities into ever smaller communities, but the larger subreddits are a bit creaky.
Technology does not have that effect, because machines aren't people. There's essentially nothing about Linux that I don't like way better now than when I started.
Lightweight tech may lose it's lightweight status, but it still runs extremely fast because of the optimization that "bloatware" usually has.
If people think it's gone downhill, then it was probably always as much of an artistic work as a technical one.
Hacker News isn't a specific tech project, and is closer to a real community, so in this case I would expect that it would go directly toiletwards if it got big.
I think the main factors are content overload and a small group of users that quickly ruin anything.
That group often isn't there at the beginning, because they don't start stuff(Making an effort is uncool), but they do like to show up and shitpost.
It doesn't take many people who really don't care, to turn a place into 4chan. Moderation can't even fix it, you just get kidz bop 4chan lite.
For example, you can't generally scale-up a machine by just multiplying all of its dimensions by, say, 2, and expect it to still work the same way. Ditto for organizations.
Scalability would generally be a problem even if you could ensure that the sorts of people involved wouldn't change. But, if you're considering a scenario where the the types of folks involved also change, then that'd probably tend to amplify the effect.
That said, systems can often be scaled-up with due consideration to how they work and ensuring that the fundamentals are kept.
E.g. I work for a huge corporation and am very happy, but it started small. I am working at a "ruined" workplace? Perhaps if you personally value a small start up you'd consider it so, but I value the stability of an established company that I can rely on getting my salary from.
A small group can have values divergent from the mainstream. By definition if a group scales up to mainstream, the group's values at mainstream scale will be mainstream because its members ARE the mainstream, or optionally some kind of cabal will have to spend infinitely increasing effort on mass censorship and intense propaganda (see contemporary issues in legacy social media).
Now if your entire economic system depends on growth for the sake of growth, all small groups will eventually tend toward mainstream beliefs or they will shut down.
Not all orgs are "successful" like the "forum for doctors" example. The OP considers "Dr Phil" and "Dr Oz" but WRT influence almost no doctors out there are Dr Phil or Dr Oz and most people are not fans of their TV shows. Consider dying legacy media like newspapers and TV and "Hollywood" in general. Fewer people pay attention to their antics every year. Eventually those orgs WILL collapse and disappear, like newspapers have been slowly doing, but for now, a lot of money can be made off really bad, non-influential movies, for example. Shrinking organizations can aggressively gatekeep their belief systems until the org shuts down completely. For example, you can make a lot of money off publishing a book almost no one reads, but don't confuse that pile of money with influence.
Ironically the people gatekeeping an organization via censorship, propaganda, etc, truly THINK they are saving the org by being devout believers in the Current Thing, but they're actually destroying the org. If you have no traction, the harder you push the further you get away from the mainstream, no matter how much those whom are pushing would like to think they're moving the mainstream.
I do think it makes some sense, if you have a sufficient influx of new members, a large proportion of those you interact with will be strangers, and that's fundamentally different from a group where most people you interact with are familiar faces.
Within online communities that are dying there is often new life injected if they consolidate. I think the success of Linux is largely owed to big organizations that made it commercially viable. In decentralized form in something like Debian, which aims to reach as broad a base as possible, or corporate in the form of Redhat, but in each case with a growing population, real resources and unified goals.
A company like Amazon during the pandemic is I think also a good example. The logistics that their size enables and the ability to absorb sudden shocks just does not exist at any small company, and it was the big companies that kept the lights on and the goods going around. I was strongly persuaded by Tyler Cowen's book on the topic a few years ago[1].
A bit like you can't infuse startup vibes into a big company no matter how many foosball tables you add.
It's a qualitative difference, but unless one can articulate and recognize and enforce and etc the core quality/qualities, it breaks down over time. People who don't understand or care why a thing was "good" are simply not going to perpetuate or magnify that "goodness" over time.
And, of course, even the "core who were there when it mattered" are highly unlikely to agree on what made it worthwhile. Ask me why "Metallica before they sold out" is better than "Metallica after they sold out", and you'll almost certainly get a different answer from 100 other people who feel that very same way. Etc.
The hilarious corporate mantra of buying out a startup and keeping it a "startup with much better funding that runs independently but within the company" is a joke tho seriously
An example that comes to mind is the physics community. I hear a lot of criticisms in recent times about physics around the shortcomings of string theory, particle physics, and even some criticism towards newer areas like quantum computing and topological materials. In this instance, criticism actually improves the community because it necessitates the community to review and defend its beliefs. For most physicists, the rigor and empiricism of the community is extremely desirable, and so the extra conflict is accepted.
In short, I am sort of asking you to be more precise. What does it mean, to you, for a community to 'decline'?
Here's the thing: there are certain characteristics that are necessary for something to go from Zero to critical mass; then - if that "something" crosses cha chasm, it becomes popular.
Now, the people who are instrumental in taking that "something" from Zero to critical mass are the early adopters (aka the weirdos, the foolish, the hungry) while the later-stage adopters are the boring "average" people, and - of course - spammer and influencers-wanna-bes.
Therefore communities later-stage are qite different environments than early-stage.
You can see that when working in start-ups (garage days vs post IPO days), you can see in using disruptive products, and, very publicly, in Reddit's subs too.
The good old days are indeed the good old days.
A few related resources:
* Crossing the Chasm
* The Innovator's Dilemma
* How to Fail at Almost Everything and Still Win Big
But over time, you yourself do not stay the same person, interested in the same things. And if your personal commitment to the community fades, I'd wager that you yourself will begin to find reasons to leave. And a strong reason could simply be telling yourself "It sucks now, it used to be good".
https://knowingless.com/2017/05/02/internet-communities-otte...
> Have you ever seen an example where anything became better than before when it grew big.
Yes, many times.
When your community is too small it’s boring, there isn’t enough user-generated content. As the community grows bigger users produce more content. Popularity encourages creative people to join and existing members to put more effort into their work (motivated by a larger audience and more competition), creating better content.
I think Geometry Dash and Trackmania are examples of communities which seem to be doing better than ever despite growing a lot the past couple years.
The issue is, when a community grows it creates disagreement: some users like different content than other users, users start to fight over which rules / goals / overall direction the community should go. Usually the overall community ends up in the middle ground, where everyone is only partially satisfied.
Case in point: Hacker News with informative / political articles. Some people only like learning, some people like tech drama and even general politics. The result is half informative, half opinionated pieces on the front page.
But it helps when the community focuses on a niche topic, and sticks to that topic even if it grows. Because that means everyone just talks about the niche, and people who aren’t and don’t get interested in it won’t join. It also helps when said topic is non-controversial and non-political, so there’s not much to disagree on and get mad about.
Trackmania’s community is still close because it is a very specific game: racing on a custom track to get the best time possible. There’s not really much else to do in Trackmania, so if you don’t like making custom tracks, trying to get the best time on one of them, or watching people do those things, you won’t like Trackmania. It’s also clearly not provocative.
Hacker News is kind of a niche because it focuses on tech from the perspective of professional software engineers. Nowadays Hacker News does get controversial, but I know it has systems and moderators in place to limit flame wars and politics as much as possible.
Large subreddits, Discord communities, Facebook groups don’t really feel like “communities” because the users’ interests are too diverse: many of the posts are uninteresting to many of the users, because it’s hard to imagine a post which can interest a majority of the users at once. They also get a lot of drama because people post about politics and those posts get encouraged and upvoted and reposted.
Whether this counts as being "ruined" will certainly depend. Having worked both at early stage startups and large tech companies, there are definitely trade-offs that come with size, and I can imagine some being attracted to one environment and not the other, but I think a lot of that is a matter of taste.
That's happen with organized crimes as well as élites (witch tend to evolve toward dictatorship witch actually is organized crime), meanwhile "interprocess communications" start to exhibit more and more issues, hyper-subdivision of labors, made possible by the bigger size, remove large slices of generic knowledge so makes people fragile, for instance just look at those who live "in nature", they mostly know what to do if a tree fell on the road during winter, how to fix some plumbing, change a tire etc, nothing special, just generic knowledge. Those in big cities tend to know far less, so you can tell them that a broken plumbing joints means a 300€ complex work or that there is or not an immediate emergency of some agricultural productions etc. On scale that means it's easier to make people believe what some PR what they believe AND peoples are far less "adults" because not having a large slice of generic knowledge they can't much stand on their own feet depending more and more on third parties who tend economically to concentrate in oligopolies.
So yes, there are size limits, I can't really tell where is the threshold but there are different many thresholds...
Its why, make X great again is such an effective propaganda slogan (its been used by many groups, not just the current one)
I have a rule that I think applies to groups - if a group is going to be effective, it has to come together with a very clear goal. Once that goal is achieved, the group disbands - it is over. If you keep to that rule - disband once you achieve success or failure on your very narrow goal - groups can be effective.
What actually happens, is that some individuals in a group find they have alignments within the group. They then seek to convert the group to their interests. That might be fully or partially successful, but hierarchies start to form, there are overt and covert discussions. At this point, there is an attempt to subvert the 'group will' as it were, for the benefit of the individuals now running or attempting to run it.
The background issue to this, is that individuals who are not fully individuated seek completion by membership to 'something bigger' - a group of some sort. Then, the desire to belong is weaponised against their individual will - the dynamic is that an individual's power is harnessed by another. Those doing the harnessing are satisfied by the harnessing, but the majority are unsatisfied.
The answer then - for the individual at least - is to be very clear why they are joining a group, why they will leave, what is acceptable or not.
But the odds are severely against it. Usually the rules aren't enforced enough, or equally, either because of an obsession with metrics over community quality (read, every corporate owned community ever) or because it's simply too difficult to do. And once low quality content (and the people who post it) gain a foothold there, it's probably game over. See every webmaster forum in existence. Or almost every subreddit about the same too. Things like DigitalPoint, Web Hosting Talk, etc are garbage now, since spam and fluff posts were basically left to run rampant, driving away those who'd post thoughtful, interesting discussions.
So technically no, there are communities that stayed good with more people. But usually yes.
When a community is small, you can moderate it effectively with only a small amount of effort. Back in the early 00s, I moderated a couple of development forums on an amateur console development site. I would hop on for an hour or two, read some posts, reply to some, and that was mostly it. Moderation was mostly saying, "Hey Bob, cool it. We all know your feelings on tabs vs spaces, but that's not a topic we discuss here and it's irrelevant to Frank's post."
And we all knew Frank, and we all knew Bob. And we all knew me.
Eventually, if you get big enough, there are people posting all the time. No single person can monitor the board all the time. You'd need a group. You need time. And for people with things to do, they have better things to do than to remind people of the rules yet again.
So what happens in really large discussion forums, those with the most time begin to make the de facto rules. And those are exactly the people you don't want making the rules. Because those with the most spare time on their hands aren't going to be experts. They're not going to be skilled. The only skill they'll have is the ability to spend time on a forum.
One analogy/model I like is the gravitational effect of groups. This doesn't say much about their quality, but affects size.
People talk about the "value" of a network, but it can also be seen as power. A large network exerts a power, not only on those inside it, but also on those outside.
"Gravitational" large groups suck-in individuals, and other smaller groups, in a runaway agglomerative process, like stars. Once commercialised this happens by acquisitions and mergers.
Groups start out with control over their boundaries and size. You can take or leave them. Past some point they lose that. Other groups die because of them, and we get a "Monopoly" problem.
Facebook and Google were both harmless until it got to where you constantly heard about them from everyone you met. Then comes pressure from others to join. Eventually the cool, or individually empowering thing to do is to not be in that group. That can induce loyal stalwarts to leave too.
To press the "star lifecycle" analogy (perhaps too far), I think the jury is out on the end-life. Some may become Red Giants, just growing, diffusing into space but growing cold. To me, Google has become that, "ubiquitous yet amorphous" offering an extremely low value prospect but permeating too much. Some, perhaps like Twitter, will go White Dwarf, pulling-in to a smaller, super intense thing that goes bang! Although it has millions of participants, people outside it's small gravitational range are barely aware it exists.
Similarly, in exceptional circumstances, a person can retain something like up to 150 relationships unaided [2]. In practice in day-to-day where people are members of multiple organizations and social circles, don't expect someone to maintain anywhere near that amount of relationships within your community. If you want them to interact with more people, they will need help of friends, organization, tools, and/or powered communications equipment.
If you allow a community to grow unchecked, unmanaged, unplanned; then yes, your community will likely collapse under its own weight.
However, with a good study of modern equipment and organization methods, and a lot of work and dedication it is possible to grow a community to almost any arbitrary size. But if you grow a community, you need to add more organisation and mechanisms to keep it working; as a result the nature of the community will almost inevitably change to some degree. Keeping a community quite as fresh and wonderful as when it started is most definitely an art form that -to my knowledge- no one has quite yet mastered.
Well, you know what they say - nothing lasts forever. But, glibness aside:
I think the answer is yes, ultimately. But I don't think that it is bigness per se that dooms a community. This depends on how you define community, of course - is "all of Facebook" a community? Does everybody have to know each other for it to be a community? In my opinion, no; what defines a community is what it unites around - what it believes to be worth defending, specifically.
So the real killers are whatever influences force the community to sacrifice exclusionary principles - the places where the members of the community will draw a line and fight for a side, so to speak. A growth imperative is such an influence, since less exclusion = bigger TAM, hypothetically, and as other commenters have pointed out, people change the communities they join.
Interestingly, I don't think monetization as such kills a community; after all, there are plenty of communities that rally around monetization in itself as something valuable and worth defending, and many others might tolerate it as one of the exclusionary principles that keeps out the trolls.
My perspective is that there’s an aspect of community that sometimes exists in the above situations but often does not, one where by considering others to be in your community, you have some sense of who they are, feel some kind of common purpose, and ideally care about them to some extent. As humans, we simply don’t have this feeling for more than a Dunbar-ish number of people.
And so, we “join communities” but the actuality is that things like norms and belonging that comes from interaction with those norms and having interchange with some emotional impact are not relevant when it’s called a “community” but doesn’t reflect any of our human processes for belonging and cohesion.
Human societies?
Just not for everyone.
But I'm pretty sure that as a rule of thumb and in the long run, the bigger they get, the better they get at promoting the survival of their core audience...
Need just a bit of cunning, discipline, structure and communication.
With just a drop of ruthlessness of course.
But generally speaking it's hard for a community to get better as it grows. As the community grows it begins to split because there are so many needs to satisfy so an overall feeling of dissatisfaction dominates and people become unhappy with what the community has become. We see it all the time. In extreme examples members are willing to destroy the community with out knowing how to make it better. They are just upset that what they have is not what they want. In a way they unite on the idea that they are dissatisfied. It's extremely hard to satisfy everyone all the time. And as a community grows that becomes even harder.
One way to keep unity is to have a set core of believes and unite around them by making sure everyone adheres to them. So the community focuses on the believes rather than the reduction of satisfaction.
Easy anecdote: internet forums. Many have since shriveled away. I can recall some from the past that were clearly at their most vibrant when the membership was high and new people were constantly joining. This all changed since the broader shift over to large social media sites. In most cases a group of cliquey seniors remain with low engagement.
One thing I noticed as these places shrink is that the conspiracy nut voices who spam the place get louder. Their activity level stays more or less the same. Once everyone else leaves it's just unbearable.
It matters not that a new user is better than the average existing user. It only matters that they are better than nothing. Good things grow, and they get worse per user over time if they can. The book unsong is an interesting read if you find this concept interesting and you like scifi.
But there may be some interesting counter examples where group ownership is distributed per user, or with equal voting per user. I imagine in such scenarios, it is possible for quality to increase monotonically.
But this would require all existing members to make good decisions about growth - which might not be that easy as it sounds. I wouldn't be able to think of examples off the top of my head... one interesting one to consider might be the group of all humans...
A recent pertinent thinker was: https://en.wikipedia.org/wiki/Leopold_Kohr
Just like water remains liquid above 0 degrees and below 100, but turns into steam at 100 or above -- let's imagine there's some threshold of (say) community size where the old structure fails and a new structure emerges.
The only example I can think of right now is Reddit with the various subreddits. The ones that are more topic-focused, below a certain number of users -- these tend to be informative, interesting and civilized. The ones with millions of users, or ones that are quite generic -- they seem to be reliable cesspools of poor manners and mundane content.
So perhaps some properties of communities are emergent, and their manifestation depends on the scale of a community?
The barrier could be the understanding it takes to navigate, a literal price, or knowledge of its existence.
Smaller communities speak in ways and on topics that outsiders don't understand, and so outsiders are deterred. As the community becomes larger, it becomes more general, and so outsiders have an easier time integrating. When a community takes a price, vandalism has a cost, which is often not worth paying. (it could be something as trivial as be in a place at a time, or buy roller blades).
Plus, there's definitely a tipping point beyond which it'll spiral outwards.
Dota 2 subreddit used to be great, but eventually the toxic people came in. Those who were neutral either left or became toxic. Those who were good left.
You really do need intense moderation to keep a community good and that's not easy.
I think the main idea was that you start with a mission, add people, add organization to coordinate the efforts, and pretty soon you have specialized roles and people's individual objectives become disembodied from the organization's original mission. This can have the cumulative effect of changing an organization's priorities and values over time.
A larger community does typically have more potential to shift in itself. Whether this is "good" or "bad" lies in the eyes of the beholder.
I think, however, that people that are insistent on keeping a community locked-down and small and who self-appoint as gatekeepers are often more destructive to a community than actual outsiders. They're usually fragile people who require a sense of value and elitism/superiority to feel good about themselves, and they exist everywhere.
Or birth? 9 women can't deliver a baby in 1 month. Is there a glitch in the machine? Of course there is!
Do you know where it is? Me neither! Pray to God and Jesus about IT! Try something else. Keep going, until you're stuck, then keep going until you all agree it's fun and happy.
Now? Raise the average life expectancy, or die trying and meet God that way. I'm an idiot hacker who wants to try. Who's coming?
I play Starcraft 2, and while the pool for players in 1v1 and 2v2 is still fine, 4v4 has few enough players to where it can be a pain to match up with another team. Just takes a really long time, and you sometimes get repeats even if they're much better or worse than you, etc.
We are well adapted for social groups of 50-200 people but have a hard time to "belong" in too big groups. One could argue the subcultures/counter cultures of the young is a modern form of tribalism.
This shows especially in larger social networks online, where people stop treating each other in friendly manner.
"Good ideas don't often scale", Robert S. Barton, cited by Alan Kay found via https://news.ycombinator.com/item?id=31337452
Or a rhethorical argument – if grown 'too big', failure is inevitable. It may take a while, however. :-)
The alternative though is that said community doesn't grow or change in which case it becomes stale and people don't participate.
For example a rock band that plays the same music and doesn't change at all gets staid.
Different doesn't automatically mean worse.
When a community is young and niche, it only attracts those who seek it. These seekers get it, but they have that 'je ne sais quois' that is often envied by people whose motives have no resemblance to the theirs. Once the second wave hits, it is downhill from there.
tldr hipsterism.
* Growth is always a core pursuit, and what is required for growth is not always to the benefit of the core audience/user/customer
* With growth, more humans get involved. Harder to manage many people and keep everyone on the same page, so systems and processes are developed to standardize and remove human error and reduce costs. A lot of babies go out with the bathwater in the process, and it's tough to avoid.
* The bigger the org gets, the more it has to hire just to fill positions instead of hiring people who are truly the right fit. This has a compounding negative effect and further spreads decay.
I think there's a sweet spot in size that varies for every org, but it's hard to know what that is: there are problems at every stage of company growth and tomorrow always seems like it's going to be better than today. In the early days it is. Eventually, without warning, it isn't.
If I am a small company, it is relatively easy to employ, say, 2 very talented engineers/marketers/sales people.
As the org grows, it becomes harder to recruit the best, we have to accept slightly less than the best if we want to increase headcount. As we grow, we push our talent pool to the average and even possibly below that. Everyone who is not "the best" is, at best, a distraction or deadweight but at worst is causing negative productivity/creating tech debt/making the system less efficient.
Once you add that to the inefficiency of bureaucracy at size, it is a recipe for a lack of performance. Not necessarily rubbish but certainly not as high performing as it felt like in the beginning.
An obvious factor others have mentioned is you can keep everyone in your head, build some kind of consensus around community standard and a few volunteer moderators can actually monitor it.
But another is stakes. If you ban Trump from Twitter, there’s a tremendous fan base and political effects. We don’t need to discuss it here, the only thing that matters is that it matters. So the stakes are high, and it’s not obvious and non-controversial that Twitter should even try to curate a community.
Conversely, if you get permabanned from Stormfront because you’re too left wing, nobody minds. There are no stakes. Nobody will try to buy Stormfront to stop them from banning progressives.
So it’s very easy and comfortable for small communities to police aggressively.
Today it barely has the same relevance.
People change and situation changes.
https://meaningness.com/geeks-mops-sociopaths
> Creators and fanatics are both geeks. They totally love the New Thing, they’re fascinated with all its esoteric ins and outs, and they spend all available time either doing it or talking about it.
> Mops also dilute the culture. The New Thing, although attractive, is more intense and weird and complicated than mops would prefer. Their favorite songs are the ones that are least the New Thing
> The sociopaths quickly become best friends with selected creators. They dress just like the creators—only better. They talk just like the creators—only smoother.
All large human organizations are broken masses, muddling along.
“Nobody comes here anymore, its too crowded”
"It was impossible to get a conversation going, everybody was talking too much."
let's choose speciality.
Suppose, as a thought experiment, you could create the ideal, perfect, social network or discussion board. Say, with 40 of the smartest, most creative, quirkiest, considerate people you knew. Hell: the 40 top exemplars of this on the whole planet. It would be a pretty awesome network.
(I know this because I accidentally created something like this, just by creating a small group with smart and interesting people in it. It really was surprisingly good.)
It can only get worse.
Because if you've already got the best, then anyone else you can add will be less smart, less creative, less quirky, less considerate, than who's already in the group.
And at some point you'll notice. Maybe at 50 people, or 500, or 5,000, or 50k, or 500k, or 5m, or ....
For a few reasons.
- Gradation of capabilities. These are ordinalities, not cardinalities.
- Limits to common experience and interest.
- Differences of opinion. Or morals. Or philosophy.
- Just plain scale.
https://mastodon.cloud/@dredmorbius/1058991
And many new communities don't start out as highly-selective. There's something of a double-downward-wedge at play:
- If a community starts out selective and grows, it can only dilute the original cohort.
- If a community starts out antisocial, even slightly, it has a profound tendency to drive off the more pro-social members with time, what's been called "the evaporative cooling effect", or the Nazi at the Bar problem.
https://web.archive.org/web/20101012105003/https://blog.bumb...
https://web.archive.org/web/20101126001133/http://lesswrong....
https://old.reddit.com/r/TalesFromYourServer/comments/hsiisw...
The situation also appears with specific channels or publications. TLC was once the PBS-affiliated, NASA-sponsored The Learning Channel. H.L. Mencken's American Mercury was once a highly respected literary magazine. Both transformed tremendously. You're likely aware of TLC, the Mercury's story is probably less known today:
https://en.wikipedia.org/wiki/The_American_Mercury
There are communities that do remain reasonably coherent over time. Most of them are size-constrained, many cycle through members. Universities and colleges are classic examples of these. Most of their members, the undergraduates, remain with the institution for only a few years --- graduating in 4 or 5 typically, though many don't graduate (drop-out rates may approach 50%). Staff and faculty tend to remain longer, and provide institutional memory, though the institutions themselves provide some of that robustness as well.
There's much made of the failure of planned utopian communities, though it seems to me that the archetypal college town often strongly resembles one, and many of these have persisted for a century or more, which is longer than most other planned communes. (There are some exceptions in the latter case.)
Admissions standards, a highly-encouraged stay-a-while-then-move-on dynamic, a clearly articulable goal, viable economic support (in the case of higher-ed, a fair bit of that being direct or indirect governmental aid), and attention to the underlying needs of a community and institution, all seem to help.
As David Weinberger's noted, conversation doesn't scale very well.
And intimacy doesn't scale at all. Yet it seems to be what many social networks are trying to promise. Intimacy is virtually by definition the inverse of scale, and any attempt to try to scale it will end in tears.
https://www.etymonline.com/word/intimate
Yes, you can share a moment with a stranger. But if both of you move on, then it's just that one moment. And even in live performance, the relationship of audience to performer, no matter how strong, is parasocial, it's not a reciprocal relation (something both fans and stars eventually come to grapple with).
https://diaspora.glasswings.com/posts/4bdf7470aa0301394c7000...
So, no. You can have a small, selective, intimate, and focused community. Or you can have something else.
The question comes down to: which do you prefer?
In economics: https://en.wikipedia.org/wiki/Socially_optimal_firm_size
Civil: https://www.sciencedirect.com/science/article/abs/pii/003801...
Believe it or not but the ideal "community" size is somewhere around 150 people.
So if you are a city of 100,000. Figuring out how to build neighbourhoods the size of about 150 people with max of 500 is your goal. Or highrises are supposed to be about this size. But fail because a highrise isn't about community at all.
If you're a business with 1000 employees. You probably want 5-6 divisions.
If you're in the military, we're talking about your 'company'. Platoons are often a bit smaller and meant to make the soldiers more tight.
If you're in the vidya games, you want to divide players up so that they are in ~150 people groups.
>On that note, I am glad that HN is still a niche community and hope stays that way, and UI becomes even more crappy so people from other cultures and walks of life don't start joining in.
HN surpassed this long ago. HN is no longer a 'community' and I've seen the influence waves sweep through HN multiple times now.
>There are negatives to this, but not huge because there are other platforms for general population. (Imagine a forum for doctors to discuss new treatments and everyone can join in, soon it'd be r/AskDoc and of almost no value to actual doctors).
What you are literally asking for is an echo chamber. You want to filter out non-doctors. Or in HN's case? Filter out X? That's totally not what you want to do.
My grandpa had a radio and 1 newspaper to keep up to date. He lived in an echo chamber of epic proportions, he had to believe whatever they told him. What social media did is that you can literally go to the source. You can literally see what your politicians are saying without anything in between. We live in the least echo chamber period ever.
Yet echo chambers are such a huge issue today. January 6 insurrection is one of the best examples because it's such a huge factor.
Obama's own words: "Right here, in the United States of America, we just saw a sitting president deny the clear results of an election and help incite a violent insurrection at the nation’s capital."
So in Obama's mind he sees January 6, a group of unarmed hooligans in costumes ransacking some offices for a few hours, as an insurrection. This doesn't meet the definition of insurrection. That would be the dumbest insurrection in the history of insurrections.
Insurrection noun: an organized attempt by a group of people to defeat their government and take control of their country, usually by violence:
"We're going to go unarmed into the capitol building and overthrow the most powerful government in history by ransacking nancy pelosi's office." lol what?
> On that note, I am glad that HN is still a niche community and hope stays that way, and UI becomes even more crappy so people from other cultures and walks of life don't start joining in
So age 25-40ish mostly white upper middle class men. Got it.
Complaining that things aren’t exclusively for you and your background, when maybe they used to, is not novel at all. It is amusing when anti-conservative folks do it and fail to see the hypocrisy.
Mass market mainstream content tending to be low quality and unoriginal is a very different concept.