Zuck changed the company name and is now fixated with the metaverse, which is something nobody can really define or understand. Cartoonish characters used as avatars and the other elements put forward in his keynote leave people wondering what will the actual improvement be.
Twitter is making the transition towards a "free speach" platform which will now ask people to pay to play, somehow creating synergies with Tesla and SpaceX (what???) given the cult of personality surrounding the new owner.
Seems to me like we are really splitting hairs with regards to future improvements and innovation from both those companies, the plateu of the S-curve is in for both of them.
On the other hand, lower-reach social communities like forums are still humming along just fine after all these years. Their popularity grows and wanes with trends but there will (probably) always be people on forums.
Social media has broad reach but shallow depth.
Forums, mailing lists, etc. have narrower reach but can be support incredibly deep dives.
People want to connect to each other, but they also want novelty in how they do it.
After they get bored writing on each other's walls, they want to try writing 160-character quips for public consumption. And when they get bored of that, they want to try taking photos and sharing them. And when they get bored of that, they want to try trading short videos of themselves doing stuff. And so on.
So when a given service stops growing, is it because all the users who could have signed up have done so? Or is it because some people moved on to the new thing? Or some combination?
Twitter was originally a free speech platform. It transitioned away from that, much to the chagrin of its co-founder.
"Twitter stands for freedom of expression. We stand for speaking truth to power. And we stand for empowering dialogue." https://twitter.com/jack/status/651003891153108997
The point is to restore the platform's core value and be a neutral, trusted public square. Jack himself said Elon is the only one he trusts to do that.
I tend to think of it more that discrepancies between what the platforms are purported to be, and the actual use patterns and motives are, has grown to a point where it's getting scrutinized and having substantial pushback. Another way of looking at this is the limitations and drawbacks of current platforms are being exposed in unavoidable ways.
Another issue that's gotten some attention but maybe not as much as it deserves is the diversification of social media and generational trends. I think Facebook and Twitter trends older and has become more of a political punching bag, which has led to the sorts of things you're talking about. "Younger" platforms, demographic-wise, have largely gone under the radar and we haven't seen the sort of repositioning and jockeying that we've seen with Twitter and Facebook. So Facebook is trying a sort of pivot (wisely so in my opinion, even though I'm not sure about the nature of that pivot), even as things like TikTok are percolating up into media consciousness. It may not be that social media is saturated it might be that people are migrating, passively or actively, to other platforms that have so far gone unscrutinized by older demographics who tend to use things like Twitter and Facebook.
Who knows though. For me it's interesting to watch. I've never really been involved with either platform, for multiple reasons.
There seems to be growing interested in more decentralized or federated platforms. I'm starting to wonder if these will gain traction sort of slowly and organically as the other platforms churn over time and they're the only things left being stable.
It took centuries for the meta-game of chess to develop. With the advent of supercomputers, this process has sped up considerably, but even still, it took a lot of trial and error to discover niche moves for certain scenarios.
MMA is the same way. Some techniques, like the calf kick, have only been recently refined and started to be perfected, despite kicking being more or less a move any human could perform for over 200,00 years. Yet we don't seem to have a history of it.
You see this across the board in many domains. Perhaps it has something to do with the difficulty of optimizing game theory. Or maybe for centuries information just didn't traverse that efficiently and now with the Internet and improved data storage, it just occurs much faster.
At any rate, I suspect social media is similar. We probably don't know what an "optimum" site would look like. Twitter doesn't even have an "Edit" button yet, which is a fairly simple mechanism that would unlock a lot of new interactions.
"Web 2 Socials" were the bundling of for purpose communities into giant super communities; reddit, facebook, twitter, etc.
If this follows everything else that has gone before it on the internet. The next phase will be an unbundling where things go back to for purpose communities again until they get rebundled and the cycle repeats.
https://hbr.org/2014/06/how-to-succeed-in-business-by-bundli...
The platforms are not changing, people are. They are tired of these superficial interactions.
However the younger people understand now that posting things on public social media can have consequences, so things like Discord and Telegram are now going to be the future, and classic social media like Facebook is simply going to become more and more inauthentic until it fades away into something 70 year olds preoccupy themselves with out of habit like television.
Advertising only delivers profits if users are pulled into algorithmic feeds that massively expand the scope of stuff they actually choose to follow. Twitter has its "this person you follow liked this other person's post" and FB and IG just spam you with posts from groups you're not a member of.
Not enough people will walk away from SM on their own volition. So the cycle will continue.
There is a right size for a healthy place for people to talk to each other and Facebook and Twitter are both way above this size. I will mourn neither of them when they vanish, for they have both optimized entirely for keeping users on the site as long as possible, without a single care as to whether what they're doing on the site is good for them or not - as long as the company gets to serve more ad views in between you spinning your wheels in an endless flame war, they're happy.
I believe the main improvement of Facebook's "metaverse" is that Facebook hopes to have a thriving marketplace for user-generated content, of which they generously plan to only take a 47% cut. I'm sure they'll still quite happily find a way to take money to shove ads into every corner of your time with their VR helmet on, too.
Some combination of decentralized storage, decentralized identity, and some form of (not saying in its current form) crypto-assets (whether blockchain, L"x" scaling, or something entirely different).
The idea is giving control back to where it belongs without a central authority, with a completely-uncensorable platform by design, which also "pays" the creators (and people who host those content) by design automatically instead of relying on YouTube/Instagram etc.
I'm definitely not saying we are there, but I believe it will be the next big thing as technology and ideology evolves, not only for what we currently call social media, but generalized into many other aspects of information technologies such as hosting, IoTs, any kind of resource sharing being some examples.
I believe this is the point we are now: a lot of people have now discovered the positives of discussing with people alike and are searching for places where they have more of their kind. This is why Reddit, Twitch or Discord are growing strongly, unlike Facebook.
While more and more people are still joining the platforms, the future will bring other smaller places for niches. Social Media is not saturated, it’s fragmented.
https://www.ribbonfarm.com/2011/06/08/a-brief-history-of-the...
If say a company like Palantir or Dataminr are connecting in to monitor for some type of activity, Twitter could charge much more for that monitoring. Hedge funds could also monitor or access data on postings to see how a stock is fluctuating.
Twitter has a great concept and high end information based personalities on the platform, but its executed so poorly. Improve the interface, allow most free speech and you have a great population monitoring system that give you real time focus groups essentially.
Facebook/Meta went too big brother, collected way too much information. It was bad. I used to love facebook until 2014 it started turning with all the boomers joining, and the algo changes encouraging conflict.
I think Reddit will really be the next social media platform. It already has, but it uses semi-verified users, and anonymous users (less and less). Its been relatively transparent.
So yes, saturation has been achieved. What comes next is the methods of how we as humans connect. (remember, FB was just a condensed and easy to use version of the Web at large), they just made it really easy to post and share.
Do you really think we'll need a centralized service to do this in the future?
"What? You don't have a facebook account? Is something wrong with you?" - 2017
"Damn, that's a good idea to delete facebook, I wish I could" - 2022
The old guard of social media may have reached its saturation point, but there's still plenty of innovation to be had.
There are plenty of improvements one can make - but the power positions are all taken and it'll take 20-30 years for those useless idiots to die and/or retire.
The golden age of the internet is over and when they and/or life finally exhausts Elon Musk, there won't be anyone who isn't a useless idiot left that has any power.
We'll be right back where this species loves to be - useless idiots controlling the minds of the idiot masses, while the non-idiots quietly engage in creative pursuits.