Fast forward today, I notice the monthly donation and want to cancel it going forward. There is no way to do it online. So I call them up, the person says they can't help and I should leave my number and they'd call back. I ask them politely why they make it so easy to give money, but so difficult to cancel. They give some word-soup answer, a collection of words which sounded like a sentence but with zero meaning or usefulness.
By now, we are all familiar with this "model", the most (in)famous example being the NT Times. Looks like non-profits have started doing it too, which is depressing.
How does one handle these, short of stopping use of credit cards completely online? Is there any recourse at all?
Last time I brought some muscle: my 6 foot 4 son with terrible acne and a friend of the family who hasn't had a shower in years. It was all too clear that we'd be crowding the front desk until I got satisfaction and we experienced 0% bullshit.
https://www.consumerfinance.gov/ask-cfpb/how-do-i-stop-autom...