Burger King's app won't send orders to BK stores, who can fix it?
Every time I used the BK app it charges me for the food but the store never gets the order. I checked the address that it was the right store and it said purchase was approved. The store never gets the order and I have to order again at the register. It is an Android Samsung phone and my son has a newer Samsung phone and it happens to him as well. I tried reporting it to BK but they never get back. Competitor apps work just fine just not BK's app. Anyone know how to fix it or tell BK to fix it? It is frustrating that the orders do not go through. We get an order number and get charged, but no order gets through. Anyone else have this problem?
If BK isn't going to fix the problem with their app, you're probably out of luck.
Then again, this could be a sign: ditch the app. And ditch BK. Find another alternative for food (preferably a healthier one).
Burger King's app has always sucked. They refuse to fix it. McDonald's works better because they have better quality IT than BK. Don't go to BK anymore, boycott them until they fix their app.
You could get a job at Burger King IT department and fix it. I just drive thru and order through the microphone.