What on-call benefits do you get in your company?
I'm curious to understand how my company on-call benefits compare to others. Suggested format:
Company | Location | benefits (e.g. food vouchers, pay or anything of value) | how often do you go on-call
Feel free to include anything that you find interesting in how the on-call works in your team.
FANGetc. | US | zero benefits | 15-20% of the job
Hate it, but am well paid so mostly just shut up and try to make the experience better for myself and colleagues.
If ever a shift gets bad (up late fixing something, or spurious alarms in the middle of the night), I take a day off (unreported). No boss has ever had a problem with that. They know the job sucks.
Wait a minute... y'all get on-call benefits?
I don't have a job where I need to be on-call, but as far as I'm aware those who are on-call at my company receive nothing except time off if (and only if) they're called in. I could be wrong, though. I've been on projects where people were dismayed that such an SLA would not be available, but life is too short, and my projects (mostly Python and R packages) are unlikely to break spontaneously as long as they're used properly (e.g. version pinned).
I've seen different definitions of "on-call".
In my company, if you are "on-call", you work your regular hours, and after that you are "on-call" for emergency prod stuff.
You get a 30% bonus on that day's salary for each day you are on-call.
So if you're on-call 15 days, you get a 15% bonus for that month, if you're on call a week it's 7.5%, and of course, full month is 30%.
There's no difference if you get called every day or don't get called at all.
I've never heard of on-call benefits as a full-time employee. It's always just part of the role.
Semi-Govt IT Organization | Canada | Time off in liu for any oncall time spent + one day off automatically for every half fortnight spend oncall | Half a fortnight every four fortnights
On average I get about 1-3 calls per week oncall with total time spend between 2-3 hours. Everything is remote.
MSP | New Zealand | paid $90/day for simply being on call, plus for any out-of-hours callouts we can choose (on a per callout basis) $100/hr with 50‰ lieu time OR $50/hr with 100% lieu time | my team's current rotation has us on call for 1 week out of every 8 weeks. Most weeks average 3-10 callouts.
I should add that we're all salary workers, the hourly rates mentioned are in addition to normal salary. Reading some of the other responses I'm feeling really fortunate.
In my company the greatest benefit is that: it is not mandatory. So I'm never on-call. My free time is too valuable for just a bit more of money.
Large telco | Germany | 50€ on workdays, 75€ workday->weekend, 100€ weekend->weekend and holidays.
So on an normal week 450€ pre-tax.
45% of my days salary just for being on call.
1.5x my hourly rate for any call outs.
2x my hourly rate for any call outs on weekends and bank holidays
Sweden has stricter rules about working in shifts and on call is considered one. My FAAMG employee tried to pay nothing, we involved the unions and ended up in a somewhat extra pay for the added hours, not a bonus per-se but actual pay for the used time, and a day off following the weekend.
Industrial IoT company | Canada | $60/day ($65 on weekends) for simply being on call, plus any alarm/issue after-hours I get paid my hourly-salary-equivalent with a minimum of 3hrs no matter what the issue is | on-call 26 weeks of each year.
FinTech / US / I get paid nothing extra except occasional kudos, and even those are pretty thin on the ground these days. Many times my team often gets the blame for fixing something that some other team were responsible for.
Software Co | UK | around £30 a night, £70 a Saturday, Sunday or Bank Holiday
On call engineers get Mobile Phone, Mobile Contract and Broadband paid for
Hosting provider | Geneva, Switzerland | 150 CHF per on-call week | 2 months per year, but we receive around 2 calls per on-call month