Some context on my own current position... I work at a large company as an engineering manager of a cloud engineering team. Think CCoE or platform. Most of our engineering org comes from on premise backgrounds
As I was saying, most of the org comes from the on prem world and the culture is to roll up your sleeves and just help. This is jarring to me coming from a very product centric background.
Any experiences, thoughts, comments, etc would be great to have as I worry that my unhappiness is due to some lack of experience or just different set of expectations. Do you ever really get over that?
It kinda sounds like you're saying that the work isn't organized. That people just jump in and tackle problems as they come up.