HACKER Q&A
📣 andrewstuart

Email saying my Amazon Route53 domains will be transferred?


I got the mail below saying my AWS Route53 registered Australia domains will be transferred.

What trickery is this? If it was valid then surely Amazon would be telling me?

Anyone know what this is about?

HEXONET

Tue, Dec 21, 4:43 AM (1 day ago)

to me

Dear Domain Registrant,

You are receiving this email as you are the registrant contact for the following domain name(s):

(list of domain names)

We (HEXONET) are the supplier providing domain management services for the .AU domain extension to the domain name provider currently managing your domain name(s) on your behalf:

Gandi SAS https://help.gandi.net www.gandi.net

As part of a system upgrade at HEXONET, we are required to notify you that we intend to change the official registrar of record for your domain name(s). Your domain(s) will transfer from the current registrar, Tucows Pty Ltd trading as OpenSRS, to Domain Directors Pty Ltd as part of this upgrade. This transfer will be processed on 25 January 2022.

Importantly:

    There will be no impact to your domain name or website or email service
    There will be no changes to the way you manage your domain(s)
    No action is required on your behalf unless you would like to opt-out of the transfer
In accordance with the .AU Domain Name Suppliers' Code of Practice (http://www.auda.org.au/policies/auda-2004-04) and auDA's transfer policy (http://www.auda.org.au/policies/auda-2013-02), you have the option to opt-out of this change. If you would prefer not to have your domain name(s) transferred to Domain Directors Pty Ltd, you must take action to transfer your domain(s) to another registrar prior to 25 January 2022 to ensure that your instructions are executed properly. Please contact your domain name provider for further details.

As per auDA’s requirements, we will send a reminder email seven (7) days prior to the transfer. Again, no further action is required on your part for continued and uninterrupted domain management of the above listed domain(s).

If you have any questions, please contact your domain name provider.

Kind Regards, HEXONET

HEXONET

p: +49 6894 9396 250

f: +49 6841 6984 199

e:help@hexonet.support

w:hexonet.net

HEXONET is a Key-Systems GmbH brand. Key-Systems GmbH is registered at the local court of Saarbruecken, Germany with the registration no. HRB 18835. CEO: Oliver Fries, Robert Birkner. Registered Office: Im Oberen Werk 1, 66386 St. Ingbert, Germany. Key-Systems is part of the CentralNic Group PLC (LON: CNIC), a company registered in England and Wales with the company number 8576358.

This email and any files transmitted are confidential and intended only for the person(s) directly addressed. If you are not the intended recipient, any use, copying, transmission, distribution, or other forms of dissemination is strictly prohibited. If you have received this email in error, please notify the sender immediately and permanently delete this email with any files that may be attached.


  👤 burger Accepted Answer ✓
I have multiple .com.AU domains and received this email. I’m not sure what to make of it, Amazon have not handled communication of this event well.

👤 porjo
FYI, I received this email from my .au domain registrar (not AWS) a week ago:

Hey, just a quick update on your .au domain(s). Our backend provider for .au is changing their backend provider, and they'll be sending two emails explaining the move (as required by the .au registry): one on December 20th and the followup on January 18th. To be clear, absolutely nothing will be changing to your account, and you don't have to do anything with the emails... they're purely informational. We're just preemptively letting you know so you won't be alarmed.

And yesterday received an email from Hexonet like the one quoted by OP.


👤 guidedlight
I’ve received the same email. I’d love to know what’s happening.

👤 bogantech
If you run a Whois on the domain who is your current registrar?

Tucows OpenSRS is a reseller platform so it might make sense to receive this email if your domain provider has decided to resell through a different registrar and is moving all the domains across.


👤 schappim
I also had this w/ my Tucows/Hover/AWS domains.

Not something to be concerned with, but communciations from all the providers were pretty poor on this one.


👤 beermonster
Are AWS also your domain Registar or do they just host the zones?