HACKER Q&A
📣 elmerfud

Did you know Uber drivers assault passengers and clear the ride history?


This happened to me and I've been unable to get attention frim Uber on this matter. When a driver accepts the ride but if they cancel before they start the ride, it disappears from the passengers history. This leave a massive exploit potential that I was a victim of.

Car arrived, I got in with my things. Driver locked the doors and started threatening me and demanding cash because Uber doesn't pay enough. He refused to carry on with the ride and became hostile so I unlocked the car and got away as quickly as I could. In my haste I left some valuable items behind because I just needed to get away. The driver sped off. This is what I noticed that my Uber was now saying it was trying to find another ride because the driver canceled.

This is a massive exploit of drivers can use to assault passengers. I have been attempting to contact Uber through there safety phone line through Twitter through any means I can and I cannot seem to get this communicated to Uber. They repeatedly asked me the same questions what's the plate number of the car in the name of the driver and I have to repeatedly explain it does not show up in the ride history because of this exploit.

They tell me to contact the police of which I asked them please look up the canceled ride history of a very specific day and time window and give me the plate number because the police need that to pursue this. They totally refuse to acknowledge anything.

Anyone who rides with Uber is potentially vulnerable to this scam. There is no way to contact Uber, there is no way to get through to them and indicate which ride it was because it will not show up in history, and they utterly refuse to help in any way.

Any future rides I get with Uber I will screenshot every driver that it connects me with. This kind of uber scam needs to be alerted to the public to the Uber safety officers who've been ignoring me to the executives at Uber. To really anyone at Uber who would be willing to contact me and speak with me about this so I can get the information to report this to the police. At this point I'll be trying to contact the state's attorney general's the news media outlets literally anyone who can listen. It's quite likely that Uber's assault reporting rate is artificially low because they literally ignore this stuff because you cannot report it in their app.

Of course the Uber defenders flag away. I hope you never get assaulted and stolen from with literally no recourse.


  👤 prophesi Accepted Answer ✓
This is a lot more harmless, but I've found that drivers will often report you for not wearing a mask if you take too long during pickup, or if they can't find you. They're then able to go to the next passenger in the queue while you have to go through support to take the mask penalty off your account.

👤 giantg2
They probably won't give you the drivers info. If you contact the police, they should contact Uber to get the info... as long as they decide to perform a thorough investigation (nobody hurt - depends where you are if they want to look into it). Better move quickly on it in case the deleted history is only kept in some transient log files. Good luck.

👤 tarun_anand
This is crazy and totally insane.

One other thing people use is to pretend they are talking on phone when they get in and that makes these drivers less prone to direct confrontation

Needless Uber needs to fix this.