HACKER Q&A
📣 arj_vandelay

Name a SaaS company with a technology moat


Name a SaaS company with a technology moat


  👤 PaulHoule Accepted Answer ✓
What about something like Saleforce.com? I would point to two sources of moats:

(1) It's a lot of work to migrate away from a platform like that, particularly if you've customized your org heavily.

(2) Early on Salesforce.com had some good patents, particularly one for a self-optimizing database (would fix a lot of what is wrong with RDF databases...) I'm pretty sure that patent is expired now.

Speaking of patents, I thought Lotus Notes never got a close competitor in the day because IBM held so many patents for it. Those patents have to be expired, but for all the interest in document databases and "low code" now I haven't seen anything try to be "the Lotus Notes of 202x".