I left Atlassian products entirely a couple of years ago. A couple of things I remember: there was a popular bug that was open for Jira for over five years where, if you accidentally hit Escape or clicked away while editing a ticket, it would delete all of your changes with no chance of recovery. Meanwhile, Bitbucket would hide common git features like "blame", which they renamed to "annotate" without telling anyone, purely because one of their developers believed that "blaming" code sounded bad. Don't even get me started on the terminal pollution every time a commit was pushed. Just the way they shove these things in their user's faces without listening to legitimate issues with their platforms shows to me that they don't respect their own clients. It's a shame because there are a lot of great things in their products, but the rough edges haven't been showing signs of smoothing out. Or at least that was the case the last time I checked.
Now I host my code in Gitea and keep my team's project details organized in Basecamp.