Where Can I Find “Wufoo and the Art of Customer Service” Article?

I am looking for the article: "Wufoo and The Art of Customer Service". I have searched for it online, and the site hosting the article isn't working. Here is the url to site: http://www.diaryofawebsite.com/blog/2008/07/wufoo-and-the-art-of-customer-service/

Does anyone know if there is someplace else where I can find "Wufoo and The Art of Customer Service" article?