How can a startup in home security gain trust from users?

Question

Hi all, we are working on a software for home security use cases like human detection or facial recognition. We focus on privacy and process all the video offline on-device. But there is a problem: livestreaming is almost a must-have feature for this software. But livestreaming requires a server for routing. Up until now our software works without a server, but the user can only view livestream on a local Wi-Fi network.I read many threads on HN and see that many peoples are concerned if their video footage is streamed over the internet. So the question is: How can we gain trust from the user that we do not collect any of their data?

smt88 · Accepted Answer

You can't prove that you don't collect data. Even an external code audit is not a guarantee.
You could offer a Docker image to left people self-host, you could stream through a different encrypted channel (like some E2E messenger that people trust), or you could just give up trying to prove anything.
The vast majority of users won't care about privacy enough, and the ones who care will be able to run their own image.