HACKER Q&A
📣 digitcatphd

Thoughts on SaaS that helps companies get more feedback/reviews?


What are you thoughts on a single platform that businesses can send customers to which auto-pushes their reviews to multiple platforms simultaneously (E.g. Yelp/Google Places/Facebook) and then rewards the reviewer with points they may use to enter to win free discounts and coupons at businesses within the network?


  👤 troydavis Accepted Answer ✓
Many of the platforms you mentioned explicitly prohibit doing that, to the point that they programmatically search for their reviews and remove reviews they find on other sites.

Also, the common belief is that prospective customers think it looks shady. Here’s more on that (written for a manual practice but applies even more to an automated one): https://www.fosterwebmarketing.com/faqs/four-risks-associate... . A prospect can’t tell between a business duplicating real reviews like you described and a business generating fake reviews.

Hope this helps.