Has anyone made a web support chat based on Matrix?

Question

Hello,I've been looking at integrating a support chat into a website (which has live interactions, making a support chat more interesting than support tickets), and I've been thinking that Matrix could be a great system for that.Has anyone already made some web support chat like this (ie. very simple user popover like interface interacting with a Matrix backend; the operators using a regular matrix client)?

erohead · Accepted Answer

You could piece it together with https://github.com/nomadic-labs/safesupport-chatbox (intercom like matrix chat box) and https://github.com/maubot/supportportal (does the operator management). Ping me if you need help! @eric:beeperhq.com

jscheel · Answer

Yes, I (and my teammates) are currently doing this. What specifically are you looking for? Are you wanting to build one yourself and looking for advice, or are you looking for a service that provides a turnkey solution?

ruifm · Answer

I would love to have an embedable matrix chat room (that can point to an arbitrary public room) that works as twitch live chat equivalent. That would be amazing.

secfirstmd · Answer

That would be awesome if they did.