PDF is a nice format. It means you can have all the documentation saved locally. But most of the time it would make no difference if the documenation was on the web, and being able to see metrics about which pages are most visited would probably help both the writers and the users. There are probably additional features (like better search, or Q&A forums linked to the documentation) that could be provided on the web that aren't available in PDF readers. Users might also learn about changes in documentation more frequently. Some companies like Nordic already provide web-based documentation.
Another issue: Companies will buy verilog libraries to use in their SoC. And the documentation for those libraries comes along with them. But the support and Q&A for these libraries is handled separately.
e.g. Companies A and B both sell SoCs, and both purchased the verilog code/documentation for their I2C peripherals from Company C. A and B include C's documenation in their manuals as if they wrote it. Then they run separate support forums where users unknowingly ask the same questions about C's library. It would be more efficient if there was just one support forum.
Once you answer that question then you can start to figure out the best way to document it.