Is there a lottery system or is it some kind of performance bonus?
As you said for a VIP user account that's an executive decision
> who actually clicks the button?
Customer service department. They will have multiple levels of permissions. So it might be a director or vice president level needed. The PR risk for a rough employee deleting VIP users, or deleting by accident is too high.
> some kind of performance bonus?
That's part of daily work expectations of the customer service department.
``` func BanTrump() bool { return false } ```