1. How many processes have been documented within your company?
2. Do people follow the processes?
3. Do you think having formally documented processes is helpful or a hindrance for work?
1. About 10% of our processes were defined and documented
2. Most of the time however they were not enforces
3. I think, like most things in life, there is a healthy balance between the two extremes. I think major functions like deployments, SDLC, incident management, and project life-cycles, should be documented but the auxiliary things should have lots of freedom. I think that regardless of the amount of established processes, a startup should be able and willing to adjust them as soon as a better process is established.
2. Processes are enforced heavily
3. I understand why we have certain processes but the company is ruining our ability to react by adding unnecessary red tape.