What platform/tool do you use for user documentation (knowledge base)?

Question

We're planning to publish some user documentation (non-technical) for a SaaS app. We don't want to host it ourselves. Looking for a platform that is:- CMS-based (can publish/edit/delete articles without the need for a git commit, for example)- Can map to a 'custom domain'- Cheap or free (to start with)Suggestions would be appreciated.

m_ke · Accepted Answer

Github with github pages and content in mdx using https://v2.docusaurus.io/For non technical users you can setup a github action to build and push on every change.

itsmeamario · Answer

I used Confluence.It's not cheap in the long run as up to 10 users is free, but then is $5 month per user. That said, it's one of the best programs I've ever used for documentation and it checks your points.I don't include a link as this is a new account and I'd be flagged as a bot.

lnalx · Answer

We use Gitlab Pages + Markdown + Hugo and that&rsquo;s awesome for technical documentation. For non-technical docs we use Confluence but I don&rsquo;t know a good free alternative

sarcasmatwork · Answer

Would something like https://readthedocs.org work?

What platform/tool do you use for user documentation (knowledge base)?

Github with github pages and content in mdx using https://v2.docusaurus.io/
For non technical users you can setup a github action to build and push on every change.

I used Confluence.
It's not cheap in the long run as up to 10 users is free, but then is $5 month per user. That said, it's one of the best programs I've ever used for documentation and it checks your points.
I don't include a link as this is a new account and I'd be flagged as a bot.

We use Gitlab Pages + Markdown + Hugo and that’s awesome for technical documentation. For non-technical docs we use Confluence but I don’t know a good free alternative

Would something like https://readthedocs.org work?