HACKER Q&A
📣 SStanley

Finding Users to Talk


I wanted to try an experiment for an app, do you have any difficulties finding user to talk and telling you sincerely what they think of your product/idea ?

  👤 enhdless Accepted Answer ✓
If you're showing them designs, sometimes it helps to lie and say that you weren't the one who made it, so other people don't feel bad about criticizing it.

You can post an anonymous survey on Reddit or specific Facebook groups, and have people leave their email if they are open to a follow-up interview.

If you already have a prototype, there are paid online services like UserTesting (https://www.usertesting.com/) where you can specify tasks for users to complete and get verbal feedback.

👤 brittpart_
Go in with an open mind and say "please tell me everything you hate about this product" and if they're shy keep poking. Could this be better? Is this easy to do? Would you naturally think this sequence would happen?

Don't preface it as "feedback" preface it as, what don't you like about this?

👤 davidajackson
No just make sure you don't ask only friends or family. Sometimes they'll tell you want they want you to hear. Post on reddit, startup school etc. and people will give good feedback on the idea. If you can Google the problem and people come up asking for solutions to it that's usually a good sign.
👤 the_resistence
Read the book Mom Test. It is the standard reference for user or prospective surveys.