What features you find that Prometheus/Grafana lacks compared to full-fledged APM like DataDog - which makes you consider trying a paid APM?
Some features which I can think of are reporting - like generating PDF reports to send it to team or management. Another is a visualization of overall infra - in terms of server maps and microservices in them, and graph of calls between them.
What are other such features you find lacking in Prometheus/Grafana compared to paid solutions?