I've emailed quite a few people and have been very surprised at the 100% reply rate I've received and in some instances, the conversations that have developed from them.
The emails are usually very short, personalised messages along the lines of "Hi X, thank you very much for Y. It had a positive impact on me because of Z. All the best"
Some of the people include small to medium sized musicians, authors, developers, and teachers.
I kind of feel like a bit of a weirdo doing it because I don't really hear of many people who do the same. But sometimes I just genuinely want to thank a person for what they've contributed.
Here's something I did last year, which I'll be doing again in a few weeks.
Back in high school, I had a really great math teacher. He really created excitement about the subject, and he always had extra time to teach extra stuff to us. Just a really cool guy who'd show us Monty Python videos sketches and then some interesting math problems. It was really night and day when compared to for instance what came later at university. I found myself practicing a lot of extra math for no reason. Plus of course it made actual math class a breeze.
Three of us went to do a math contest each year, and in the final year - he was retiring, we were graduating - we won the contest.
So I've arranged for the other two to fly over to me and we're going on a road trip to see him.
If you're wondering whether he's bothered by it, I think he'd say that was the whole purpose of teaching, to show young people some interesting stuff and motivate them. The guy even sees his old "kids" who are now in their early 60s. He's mid 80s.
Years and a few start-ups after that, I landed in a company was slated to have what looked to be a solid IPO, and I got a block of "Friends and Family" stock - shares which can give to whoever you want to purchase at the opening IPO share price.
I believed I owed much of my success to a few of my managers from my corporate days, who taught me as much common sense and good management as anything. Even though I had't spoken to some of them in over a decade, I tracked them down and passed on the opportunity to purchase the shares.
They were astonished to hear from me after so long, and even more astonished by the opportunity. Since they were still in the corporate world, or retired, the shares turned out to an unexpected windfall which had a real impact on their lives.
To this day I'm most happy about that result.
No longer was I chastised for writing ugly and not underlining the final answer. No longer were repeated computations and rote memorization the order of the day. It turned out that those things aren't math at all.
That year math went from being something I'd come home crying about to being an amazing new world.
I now have a PhD in math, but more importantly, math has entirely changed how I view and approach the world. Thank you, MB. My life would have been immeasurably poorer if not for what you showed me that year. I wish I had been mature enough to tell you this before you passed away.
So what? Be the weirdo. The world needs more weirdos to combat the creeping Normie Conquest ;)
There's nothing weird about sending cold emails to give props. I've been doing it all my life. And now I find myself on the receiving end. And it always feels heart-warming. Especially if I can point someone to a resource or facilitate an introduction. This is how the world works. Random walk diffusion.
Now I am currently at the stage where I am trying to make the leap from the single one-on-one personal email. To the mass harvested email list in the 500-1000 user range. I still want to make it personal. I have targeted specific fields of interest. For example, "AI/ML researchers". And I know I am crafting content that will delight and enlighten. But its hard to pull the trigger on something I personally find so detestable, unsolicited noise.
Yet, I still think this is one of the best modes for seeding initial distribution...
Anyway, I told his family after he died and I think they appreciated it.
Bottomline of this little anecdote is that if you want to tell someone how grateful you are, don't wait until you can meet in person and just write a nice email, like the OP suggests.
I've also credited them in some of my writings:
https://jacquesmattheij.com/your-own-company-you-can-do-it/
Realizing that you need other people to get ahead and that some people will take a chance on you when nobody else will is a good start in paying it forward. It will prepare you for the day when you can take a chance on someone. And some of those will work out, and some won't. I'm happy to say that on the whole more than half of those cases worked out very well indeed.
Worth noting is that not all feedback was positive, I received one very weird response that I can't really square with my recollection of the past but then again, a lot of time has passed and who knows the state of mind the recipient was in. I certainly don't hold it against them.
Just 2 weeks ago I have sent an expensive whisky bottle to my highschool Computer Science teacher. He let me manage the school website and that trust has had some influence on my career.
Not many people do this and you are really putting a smile on those people faces. I don't want it to sound transactional, but apart from being nice, this is also introducing serendipity and connections into your life. Literally no downside
AJ Jacobs "Thanks a Thousand" is a book based on this gratitude. A good start is his episode on the Tim Ferriss show: https://tim.blog/2018/11/05/a-j-jacobs/
It's so easy to give negative feedback and feels like it'll be taken as "creepy" or with some other intention to give positive feedback.
FWIW I've been making a concerted effort to give out much more positive feedback, since I had a psychiatrist who said "it takes roughly 9x the positivity to offset 1x of negativity" (or something to that effect), "So make sure when you feel something positive that you let people know, it's very important" and honestly just being brave enough to give that kind of positive feedback is enough.
I can tell you _for sure_ that it's appreciated, and you should definitely not have any inhibitions if it's well intentioned.
In fact, this post has inspired me to increase the scope of my positive feedback, so, thank you. :)
Had a couple of phys ed teachers in high school who were not into the usual UK triad of (soccer/rugby/cricket). I had already started ultra-distance running myself, and they supported and encouraged me, including inviting me to go a race (the Manx Mountain Marathon) with them. Having people around who not only told me there was nothing crazy about this sort of thing but who actively celebrated and loved it totally changed my life. I've been an endurance athlete ever since, and about 6 years ago managed to track one of them down (35 years later) to thank them for what they had done. It was a great phone call.
Right now, I'm writing a letter to a semi-famous solar inventor (Steve Baer) who really influenced me when I was a teenager growing up in London. I implemented one of his patents as my high school physics final project (an osmotic heat pipe), and then visited him at his zome home outside of Albuquerque, NM. I reached out to him about 20 years ago to see if he still remembered me, and he said "Of course! You're that Brit kid who built the heat pipe that Hughes stole from me". As fate or luck would have it, I now live about 50 miles north of him in a tiny village in New Mexico, and would like to see him again and thank him once more for the many different ways he influenced my life. Letter should go out tomorrow.
I agree it can feel like a strange thing to do, but in my personal experience the effects are amazing, not only on the person you write to, but also on yourself.
I’ve been trying to work on writing to more people every year as it can be quite intimidating sometimes, writing to those you admire, but the pretext of thanksgiving helps overcome that.
I looked up and thanked a programmer who came after school for a computer club. He helped a lot in getting me into computing.
I got the feeling he was thinking I was after a job. I wasn't - I was employed as a dev. It was purely because I was grateful.
Many people are suspicious of those that come out of the woodwork to contact them.
One of the first times, I decided timing matters. I had occasion to remember how much I admired a particular manager who'd helped my career a lot, and I emailed him just to say something like I realized and appreciated it, and that I try to emulate that. One of the things he said in his response was to offer connections for job-hunting. Fortunately, I wasn't looking at the time, and I realized that the message seems more genuine if there's no question of whether your motivation might be to network, rather than purely to thank the person.
One of the reasons I was thinking about this recently, is that I suspect I was helped out with something recently, by someone who knows me, but I don't know exactly who, and I pretty quickly came up with about a dozen likely candidates. A lot of the help that we get and give is done quietly, and often no one will know, but we can at least thank people for what we do know.
As someone who has occasionally written things that have found a reasonably big audience, it really is heartwarming to receive messages of appreciation, and a motivator to keep doing what you're doing.
I must confess I haven't always been as good as responding to these messages as I should, usually because I've been going through a tough spot in my own life and have found it hard to find the time and words to convey my own gratitude.
So even if you don't get a reply, trust that your messages are most likely seen and appreciated.
It never comes over as creepy, as long as it's sincere. It can seem creepy if it's a segue into a sales pitch or a request for an intro to someone else, but it doesn't sound like you're doing that at all.
Thanks to your post I have a new intention for this year: make sure I reply to everyone who has sent me such a message (now that I'm in a better place in my life, because these messages helped me get there), and start sending more messages to people who've had an impact on me.
It makes a difference to know you had a positive impact on someone. And a surprising email, call or meet can be pretty heartwarming. The further you go out of your way to do it, the more it becomes obvious that the person really did something special and different to everyone else, and that always feels good, even if they don't show it.
In my experience, most people are not amazing at what they do, or have deep passion for it. For the few that really do, and have a positive impact on you, it's worth acknowledging them. School teachers, for example, I can count on fingers how many were amazing (most were awful and hated their job), yet they presumably all get paid the same. I think some appreciation here goes a long way. After all, people in our childhood tend to affect our adulthood the most.
I had a couple of lovely messages myself after selling my company in 2018 and they did a lot to help me square my impression of myself as committing career suicide / being a dreadful sellout etc. etc.
Do it!
On the other hand, there was a manager I had at my first "big" job (that wasn't a small computer repair shop) who I butted heads with pretty badly, also as a young person. He ended up firing me, but not before teaching me tons and telling me things that stick with me til this day- things I now teach! Maybe I should. It's been over 20 years since he fired me, I think the statute of limitations has run out :p
I have contacted just a few people (every two/three months) and sent them longer texts with specific examples of why something they did or said had a positive impact on me. The channel does not matter to me, it depends on what kind of contact possibilities I have to that person. It's usually a really long compliment, which I let one or two persons, who know the one I'm writing to, proof-read. I want to make sure it conveys the genuine "thank you" and does not make me look like a stalker or trying to flirt.
Since I only got a ~33% response rate, I am unsure whether I should continue doing that - 66% of the people I've contacted probably see me as a weirdo...
It might be a bit weird indeed, but I'm sure none of the people at the receiving side find it weird.
When I get such emails, I feel good and think "what a nice person".
I'm sure "nice person" outweighs "weirdo" in this case.
Regardless, it makes me feel good to know that the people who've had an impact on me know that what they're doing makes a difference. I bet there are a lot of people out there who've done a ton of good, but have never had anyone thank them, and I want to make sure that happens as little as possible.
There is a data analysis tool named Powerdrill at google. It is one of the most useful tools i have used, and its impact on the progress of people's projects was huge. It makes data slicing and analysis a breeze, and it always was somewhat implicit that we use it, but we dont think about the work went into it.
I asked around to find one of the key guys/initiators. I sent him a message saying a lot of engineers are very thankful for the tool, and it created huge impact. Another friend who sit close to him pinged me the same day, and told me "you made his day". Hearing this made my day, too...
From that day on, i try to send people email praising them for a nontrivial work they do good on. I hate group praise, especially when people have no idea what is being done or who is doing it but still respond saying how hard of a work that must have been. This personal email means much much more to receiving side.
- I was in a pretty popular local band 20 years ago. I still get recognized now and then and people share how much they liked the band. It’s pretty amazing to hear someone remember I helped make them happy 20 years ago!
- at my day job we usually only hear from customers when there is a problem. It’s really hard to remember that most of our customers like our stuff. But they rarely reach out to tell us. However at trade shows we often meet customers in passing and the feedback is great (and moral boosting).
- I make wordclocks as a side hobby. After years of people telling my I should sell them, I finally started. Selling something I made is pretty gratifying. But the conversations from my Show HN [0] last year were awesome!
This was the first time I've also become a Pateron for somebody, but I really felt like I wanted to give back/support their content.
They did respond with a nice message too so it seemed that it actually reached them.
Good friendships have been formed over this approach though.
Last year I found her on facebook, just retiring. I shared some good memories I had of her, and updated her on some classmates of mine who had gone on to good things (one MSCS, one CPA, one PhD, one MD). I said I could speak for all of them that she had been the best thing that had happened to us in high school.
Her response was lovely, she remembered us all, and was very appreciative of my contact.
She died of breast cancer only about three months later after a very long fight. I was pleased to have made her feel good about herself right there at the end.
It's definitely not to common, but I think it's great to send positive vibes down the wires.
I have a near 100% response rate - which is usually just a "thanks!" - but I clicked with one author and we've traded book recommendations off and on for ~3 years. He tipped me off to the Passage Trilogy which was great.
Who knew that kind words had a good impact!? ;)
Basically, never promise more than what you are not able to satisfy, it makes you look irresponsible and like a b-s-er.
And over-deliver. Add more value to others/the_task/bid/promise than what you promised. You’ll have a better foundation with the person and they will regard you as responsible but also helpful/resourceful and that will likely ensure you have good on the table.
They loved to hear it. That's also why I do it. This job meant more to me than just employment.
I like the idea, though. I'll give it a shot at sending them in the future.
My tween son and I have been listening to Jack Benny radio programs for approximately two years. They're funny and clean, and mostly not problematic. And they're guaranteed to knock my son out at night.
The sad part is every single person associated with the show passed decades ago. We literally have no one to thank.
So, thank you Jack, Mary, Dennis, Rochester, Phil, and Don. You too Kenny, even though you kinda sucked.
Reaching out to people by mail usually works the way you describe it.
The only way most people do it wrong is that they don't say "thank you" first but they want something from you.
Politicians get a lot of hate, and I'm sure positive messages have an impact for them too.
I’d say a physical letter stands out even more.
"Hi Professor Harris,
I still talk about how well your phonetic approach to Spanish 1 worked when you taught me over 25 years ago. Since email makes it easy to mention this to you, I thought I would."
To be transparent, my fake attempts clearly displayed lack of approachability and interest. They just don't make sense any longer to me. I have a strong bias towards quality and risk over quantity and spray gun approaches.
There are three things that stand out from my analysis to make this effective:
- Genuinely appreciate your need to reach out. You cannot fake stuff for long
- Articulate your reasons and your homework as well as you can. This can mean a bit of hardwork but it is worth every bit
- Express gratitude and understanding even if the answer is negative. People have other things to do
On point 3, that is not a dead-end, pick up if you have a stronger case and try again without being painful
Also, get out of your comfort zone. The odds are in your favor IMHO. And yeah, don't get personal ... it does no good.
I'm still actively learning ... so this is quite experiential as we speak
I have changed where I live. I didn't have that many people in my life regardless - but it doesn't take much to see how isolated I've become, so any kind of _socialising_ is helpful in my quest to not go insane.
My calendar is full of friends and business associates’ birthdays. The occasion of of someone’s birthday is a great reason for a phone call or a long catchup email.
j/k ofcourse.
I think it's good what you do. A little positivity can go a long way. even though you might not expect it from someone who influenced you positively, but hearing such feedback might mean a lot to them personally and lift them up in their lives and day too, knowing they had some positive impact on someone. Imo too few people do this. good stuff and keep it up!
I wrote actual physical letters, though. I think it's just more personal.
I imagine most people feel the same way.
So how can it not be good? (Assuming you are being genuine)
Thanks for remind me.
If someone had a positive impact on you just tell them when you meet in person. If you are really intent on contacting them for whatever reason, then a personal letter might be better.